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4 resultsUpdated October 25, 2026

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1

Impact of total quality management on patient revisit intention: the case of public hospitals in Addis Ababa, Ethiopia

Future Business Journal 11(1) (2025)

Dagnu Haile Tessema; Figen Yesilada

2

A conceptual framework of total quality management on innovation performance in the banking sector

The TQM Journal 36(4) (2024)

Abraham Ato Ahinful; Abigail Opoku Mensah; Samuel Koomson; Felix Kwame Nyarko; Edmund Nkrumah

3

THE RELATIONSHIP BETWEEN TOTAL QUALITY MANAGEMENT, PATIENT SATISFACTION, SERVICE QUALITY, AND TRUST IN THE HEALTHCARE SECTOR: THE CASE OF ETHIOPIAN PUBLIC HOSPITALS

Uluslararası Anadolu Sosyal Bilimler Dergisi 8(1) (2024)

Dagnu Haıle Tessema; Japheth Ahmed Nuhu; Hayford Asare Obeng; Hannan Ketema Assefa

4

Sağlıkta Toplam Kalite Yönetiminin Kuruma, Hastaya ve Çalışana Yansımaları

Cumhuriyet Üniversitesi Sağlık Bilimleri Enstitüsü Dergisi 7(2) (2022)

Seyhan ÇERÇİ; Ülkü BAYKAL