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16 resultsUpdated October 20, 2026
1

Development and validation of primary health care quality assessment tool

BMC Health Services Research 23(1) (2023)

Pouria Farrokhi; Ehsan Zarei; Rafat Bagherzadeh; Behrooz Irannejad; Asgar Aghaei Hashjin

2

Training Gaps in Digital Skills for the Cancer Health Care Workforce Based on Insights From Clinical Professionals, Nonclinical Professionals, and Patients and Caregivers: Qualitative Study

JMIR Medical Education 11 (2025)

David Liñares; Theologia Tsitsi; Noemí López-Rey; Wilfredo Guanipa-Sierra; Susana Aldecoa-Landesa; Carme Carrión; Daniela Cabutto; Deborah Moreno-Alonso; Clara Madrid-Alejos; Andreas Charalambous; Ana Clavería

3

Service quality in public healthcare: an exploratory and confirmatory study with importance–performance analysis in a growing economy

International Journal of Healthcare Management (2026)

Nimra Idrees; Asma Qamar; Farooq Ahmed; Muhammad Nawaz Qaiser; Faisal Ejaz; Belal Mahmoud AlWadi; Md Billal Hossain

4

Assessing Healthcare Service Quality in Educational Hospitals Using the SERVQUAL Model

2024 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM) (2024)

A. Hariri; J. P. T. Domingues; P. Sampaio

6

Service Quality in Iranian Hospitals From Patients' Perspectives Based on the SERVQUAL Model: A Systematic Review and Meta‐Analysis

Health Science Reports 8(1) (2025)

Tara Alizadeh; Marzieh Jahani Sayad Noveiry; Samad Karkhah; Ehsan Kazemnezhad Leyli; Kobra Salami Kohan; Pooyan Ghorbani Vajargah

7

Importance-performance analysis in the tertiary healthcare centres: evidence from India

International Journal of Productivity and Performance Management 74(6) (2024)

Karthik Padamata; Rama Devi Vangapandu

8

Ranking Hospital Hoteling Services from Patients’ Perspective Using Importance-Performance Analysis

Shiraz E-Medical Journal 23(10) (2022)

Amir Karimkhany; Ehsan Zarei; Samira Arabi; Elahe Navvabi; Somayeh Anisi

10

Using a comprehensive DEMATEL-ISM-MICMAC and importance–performance analysis to study sustainable service quality features

Journal of Economic and Administrative Sciences 41(5) (2024)

Maryam Ebrahimi; Amir Daneshvar; Changiz Valmohammadi

11

Understanding International Students’ Perspective of Health Service Quality: A Cross-Sectional Study in a Hungarian University

Risk Management and Healthcare Policy Volume 17 (2024)

Putu Ayu Indrayathi; Luh Putu Ulandari; Putu Pradnyani; Inge Dhamanti; Marilynne Kirshbaum; Csongor Szepesi; Nora Horvath; Laszlo Kolozsvari

13

Assessing the quality of hospital outpatient services in Iran: a systematic review and meta-analysis

BMC Health Services Research 23(1) (2023)

Pouria Farrokhi; Rafat Bagherzadeh; Morteza Arab-Zozani; Ehsan Zarei

14

Healthcare service delivery perception among NHIS-HMO enrollees in Lagos hospitals

Humanities and Social Sciences Communications 10(1) (2023)

Abigail Affiong Mkperedem; Peter Ogunlade; Chisaa Igbolekwu; Ogadimma Arisukwu; Abiodun Olawale Afolabi; Ruth Adefunke Adedayo