Educational Research in Medical Sciences
Outlines
Nurse Managers’ Approach to Working Errors: Results of a Qualitative Study
Author(s):
1Medical Education Development Centre, Medical School, Kurdistan University of Medical Sciences, Sanandaj, Iran
2Dept. of Nursing, Urmia branch, Islamic Azad University, Urmia, Iran
3School of Medical Education Sciences, Shahid Beheshti University of Medical Sciences, Tehran, Iran
4Dept. of Nursing, School of Nursing and Midwifery, Urmia University of Medical Sciences, Urmia, Iran
*Corresponding Author: Corresponding author: Senor Bayazidi , School of Medical Education Sciences, Shahid Beheshti University of Medical Sciences, Tehran, Iran, Tel: +989144441365 Email: [email protected]
Published online:Jun 28, 2015
Article type:Research Article
Received:Aug 23, 2014
Accepted:Mar 18, 2015
How to Cite:Zarezadeh Y, Salimi S, Bayazidi S, Rahimi J. Nurse Managers’ Approach to Working Errors: Results of a Qualitative Study. Educ Res Med Sci. 2015;4(1):e79148. doi:
Abstract
Introduction: Maintaining the patient safety is a fundamental concept in healthcare systems. Working errors are the factors that threaten the patient safety, and are highly important to be controlled. The managers’ approach to error reporters is effective in preventing these errors and increasing error reporting in the case of occurrence. The current study aimed to analyze the managers’ approach to errors made at Imam Khomeini hospital, Urmia in 2011.
Methods: This qualitative research was carried out to investigate the perspective of nurse managers about dealing with working errors. 30 semi-structured interviews were conducted individually with working managers at Urmia Teaching Hospitals. The obtained data were studied through content analysis.
Results: Based on the findings, three main categories were obtained, including the managers’ approach to reporting working errors, managers’ reaction to working errors, and strategies to reduce the incidence of errors.
Conclusion: The regulations or guidelines of error reporting are useful for organizations, reduce personal measures and preferences, and encourage nurses to embark on error reporting. Thus, these regulations are required to be formulated and implemented by the managers of the healthcare system in Iran.
References
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Copyright
© 2015, Educational Research in Medical Sciences. This open-access article is available under the Creative Commons Attribution-NonCommercial 4.0 (CC BY-NC 4.0) International License (https://creativecommons.org/licenses/by-nc/4.0/), which allows for the copying and redistribution of the material only for noncommercial purposes, provided that the original work is properly cited.
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