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Service quality, loyalty building and institutional image at a university in Lima, Peru using structural equations

Frontiers in Education 9 (2024)

Rosana Alejandra Melean Romero; Irma Milagros Carhuancho Mendoza; María Auxiliadora Guerrero Bejarano; Dora Lourdes Ponce Yactayo; Giuliana del Pilar Saravia Ramos; Fernando Alexis Nolazco Labajos; Felipa Elvira Muñoz Ccuro; Oscar Jhonny Bravo Chávez

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