This study was aimed at evaluating the knowledge, attitude, and performance of Iranian people towards mask use to prevent and control COVID-19. Although most of the participants’ educational levels were middle school and bachelor’s degrees and had appropriate attitude and performance levels towards mask use, their knowledge levels regarding mask usage were low. Kumar et al. (
25) and Tadesse et al. (
23) had the same conclusion in their studies about the knowledge of participants about mask usage.
In this study, there was a significant relationship between the participants’ educational level and their knowledge level towards mask use. In detail, as educational level increased, their knowledge levels improved, as well. This finding was consistent with the results of Yue et al. (
26). Contrary to our study, Tan et al., in a study in China, concluded that the behavior of people in relation to the use of masks does not depend on their level of education (
22).
A significant relationship was noted between the participants’ knowledge with attitude levels and their performance level. Therefore, it is recommended that health education programs are necessary to be planned with respect to the participants’ educational levels. Proper training could promote the knowledge, attitude, and performance levels concerning the COVID-19 pandemic (
27).
In the current study, 74.7% of the participants viewed that the role of the exhalation valve on N95 respirator is to filter out fine particles. While the aim of the exhalation valve is to help with easier exhalation by the users. The low level of knowledge could cause problems and even might increase the transmission or dispersion of COVID-19 (
24,
28). Recent findings confirmed that approximately 80% of COVID-19 patients are asymptomatic or have clinically mild signs. Therefore, when using the N95 respirator equipped with the exhalation valve, they were incognizant to the dispersion of the virus through the exhalation valve in the society, workplace, and house areas (
10). Also, it is required to inform people of the respirator/masks types, their roles in the prevention and control of the COVID-19 outbreak, proper donning and doffing, use, disinfection, and safely and hygienically disposal procedures via social media (i.e., television and radio, etc.) and social networks (
26,
28).
In the current study, most of the participants had good attitude regarding mask use to prevent and control the COVID -19 pandemic. Overall, 59.40% of the participants believed that mask use could protect them from COVID-19. Similarly, 73.90% of Chinese and 76.70 of Malaysian people had the same attitude towards the importance of mask usage during the COVID-19 pandemic (
9,
27). In another study conducted by Alzoubi et al., 68.40% of medical and non-medical students considered that mask wearing could prevent viral infections (
29). Furthermore, Geldsetzer noted that 37.8% of US participants and 29.7% of United Kingdom (UK) participants thought that surgical mask use could be highly effective in protecting against COVID (
30).
In this study, 87.80% of the participants believed that the efficacy of cloth masks, surgical masks, and N95 respirators is different. Most of them (43.10%) thought that N95 respirators have higher efficacy against the COVID-19 than the other two types, whilst the WHO recommended these masks only for healthcare (HCWs) personnel. But the tendency of the general population toward the N95 respirator usage resulted in fundamental limitations and shortages for frontline HCWs who are at risk for COVID-19 (
6,
15). The study conducted by Sadegh et al. determined that only 9% of Punjab (Pakistan) residents used N95/N99 respirators (
28). Another study by Tan et al. found that more than one quarter of the Chinese use N95 masks (
22).
In the present study, most of the participants (70.80%) displayed favorable practices towards mask usage. The employees of governmental organizations compared to private sector employees had higher performance. One possible reason for this finding might be the training courses for the employees in the GOs, provision of masks for the employees, and continuous monitoring on proper mask use by competent supervisors. In this study, women had better performance than men, which is consistent with previous studies’ findings (
27,
31).
In this study, 40.30% of the participants used masks while out of home. Additionally, the study by Zhong et al. showed that 2.0% of the Chinese did not wear masks when leaving their homes (
27). Alahdal et al. expressed that 91.79% of people agreed that wearing masks in public places can decrease the spread of COVID-19 (
32). Zeenny et al. confirmed that only 46.80% of the Lebanese hospital pharmacists always used masks during their work shifts (
33). Ferdous et al. remarked that 87.20% of Bangladeshi residents used masks during the COVID-19 outbreak (
31). All the mentioned findings represent the stronger adherence to mask usage than Iranian people.
The earlier studies showed higher performance regarding mask use. For example, a study by Azlan et al. and another study by Zhong et al. showed that 51.20% of Malaysian people and about 98% of Chinese people wore masks when their leaving homes, respectively (
9,
27). There are several reasons for this discrepancy between Iranian and Chinese people regarding mask use, one reason could be due to high risk of exposure of the Chinese people to viral diseases and their positive experiences regarding mask use as one of the most vital preventive measures (
34). Other reasons could be attributed to the lack of regulatory requirements at the beginning of the pandemic (the Iranian government notified “the asymptomatic subjects were not required to wear masks in the public places, as suggested by the WHO during the primary stage of this research), unavailability of certified masks, and financial problems of the community members regarding the provision of high-cost masks (
35,
36).
In this study, over half of the participants (62.40%) reported that mask use does not imply not complying with other health and safety considerations against the COVID-19. The study by Seres et al. supports this finding (
37). In contrast, the WHO declared that one possible disadvantage of the mask use is related to the users’ false sense of security and low adherence to observing all vital preventive actions (
15). One of the WHO’s most challenges was the unsuitable and unhygienic disposal and discarding of masks in the environment (
6). Fortunately, Iranian people had fair and suitable performance in this regard, as 78.20% replied “always” to the question “Do you throw away the used mask in the garbage bin?”, 13.60% answered “most of the time”, and only 0.80% of them never disposed their masks in garbage bins. In this regard, the results of the study by Tan et al. are consistent with our results. In their study, 22.5% of participants said that they threw their used masks in garbage bins (
22).
5.1. Limitations
The participants were recruited in the study based on the convenience sampling method via social media (WhatsApp and Telegram applications) because of the limitations caused by the COVID-19 outbreak; therefore, one possible bias could be due to the fact that people who did not access the social media, did not take part in this study. In addition, the cost of masks and access to them can affect the participants' behaviors regarding mask use, which were not addressed in this study.
5.2. Conclusions
This study showed that Iranians had poor knowledge concerning mask types, their uses, and roles in infection prevention and control of COVID-19. Nevertheless, they had good attitude and performance. This indicated that most of the community members desirably perceived the hazards regarding the current emergency situations and the importance of self-protection (“by protecting yourself, you protect others”). However, their poor knowledge levels may cause major problems.
In the first stage, it is required to provide appropriate training regarding proper respirator donning and doffing, use disinfection, and safely and hygienically disposal procedures via social media and social networks to improve community members’ attitude and performance levels regarding COVID-19. In the second stage, governmental offices and private sector offices must provide certified masks for the community members and make them accessible. Consequently, continuous monitoring of how masks are used by community members is required to be performed.