Cover image of the article: The Necessity of Designing a Checklist for Evaluating the Performance of Education Development Offices

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The Necessity of Designing a Checklist for Evaluating the Performance of Education Development Offices

Authors

Mohammad Rasool KhazaeiMohammad Rasool Khazaei ORCID1, Elham NiromandElham Niromand ORCID1, Ghobad RamezaniGhobad Ramezani ORCID2,*, Forough Zanganeh2, Lida Memar EftekhariLida Memar Eftekhari ORCID3, Ehsan Sayad2
1Fertility and Infertility Research Center, Health Technology Institute, Kermanshah University of Medical Sciences, Kermanshah, Iran
2Education Development Center, Kermanshah University of Medical Sciences, Kermanshah, Iran
3Center for Studies and Development of Medical Science Education (EDC), Kermanshah University of Medical Sciences, Kermanshah, Iran
*Corresponding Author: Education Development Center, Kermanshah University of Medical Sciences, Kermanshah, Iran. Email: ramazanighobad@gmail.com

Educational Research in Medical Sciences:Vol. 13, issue 2; e156878
Published online:Dec 27, 2024
Article type:Letter
Received:Nov 09, 2024
Accepted:Dec 14, 2024
How to Cite:Khazaei MR, Niromand E, Ramezani G, Zanganeh F, Memar Eftekhari L, et al. The Necessity of Designing a Checklist for Evaluating the Performance of Education Development Offices. Educ Res Med Sci. 2024;13(2):e156878. doi: https://doi.org/10.5812/ermsj-156878

Dear Editor,
As key contributors to educational quality, educational development offices (EDOs) require a comprehensive evaluation system to effectively perform their functions and further enhance educational outcomes. Given the increasing demands for high-quality education, these offices must have robust mechanisms in place to evaluate their performance systematically. A comprehensive evaluation not only helps identify strengths and weaknesses but also facilitates continuous improvement, thereby ensuring that educational goals are effectively met (1). The evaluation of performance within EDOs is crucial for enhancing educational quality and effectively supporting both faculty and students (2). Regular assessments allow these offices to identify their strengths and weaknesses, facilitating continuous improvement in the quality of educational services offered. Moreover, by evaluating their performance, EDOs can gauge the effectiveness of educational processes, ensuring that goals and strategies are met and making necessary adjustments to any inefficient practices (3).
This process also helps in increasing user satisfaction among faculty and students by accurately identifying their needs and expectations, which ultimately leads to the enhancement of service quality. Furthermore, aligning EDO activities with national and international educational policies is supported through performance evaluations, ensuring that these offices remain compliant with broader educational objectives. Finally, regular assessments not only promote accountability but also encourage innovation and progress within the EDOs, fostering an environment of continuous improvement (4, 5). This checklist is designed to provide practical tools for managers and supervisors of EDO to evaluate their performance regularly and comprehensively, ultimately leading to the overall improvement of educational quality. This checklist can serve as a reference and guide for other EDO nationwide and assist in the enhancement of educational systems. This study was conducted based on Gagné’s instructional design model, following a systematic process through nine distinct phases. Gagné’s model, recognized as one of the most effective approaches in instructional design. After completing various stages of psychometric evaluation and thorough assessment of the measurement tools, a final checklist was developed. This checklist comprises 21 domains of educational and administrative focus and includes 70 items; each evaluated using a binary response scale of yes/no. The primary purpose of this checklist is to assess and validate the educational and administrative processes within healthcare and educational institutions.
The evaluation checklist serves as a structured and reliable tool for assessing the performance of EDOs in two critical areas. First, it evaluates the effectiveness of EDOs in hospitals, which are responsible for planning and implementing specialized and clinical training for healthcare personnel. Second, it assesses the contributions of EDOs in academic faculties, where the primary focus is on the education and training of students across various medical and health-related disciplines. By addressing both clinical and academic contexts, the checklist ensures that educational activities align with established quality standards, fostering a more effective and comprehensive learning environment. To further optimize the use of this checklist, it is recommended to integrate its results with other complementary evaluation methods, such as self-assessments by EDO staff and feedback from faculty leadership. Developing a standardized framework for these evaluations can help identify specific areas for improvement, enhance organizational performance, and contribute to the broader goal of elevating the quality of healthcare education. Ultimately, this approach supports evidence-based enhancements in both the operational and strategic dimensions of medical education systems.

Footnotes

  • Authors' Contribution: E. N. and G. R. conceptualized and designed the study. M. R. K. transcribed and analyzed data. M. R. K., E. N., F. Z., L. M. E., and E. S. drafted the initial version of this manuscript. G. R. and M. R. K. reviewed the draft of the manuscript and provided feedback. All authors reviewed and approved the final version of the manuscript.

  • Conflict of Interests Statement: E. N., M. R. K., and G. R. are reviewers for this journal. E. N. and M. R. K. are currently the director and deputy director of EDC Center.

  • Funding/Support: The authors declared that they did not receive any funding or research support for this work.

References

  • 1.
    Shaterjalali M, Yamani N, Mohammadi A. Revision of task description of educational development centers and educational development offices: Toward performance improvement. J Educ Health Promot. 2024;13:232. [PubMed ID: 39297103]. [PubMed Central ID: PMC11410275]. https://doi.org/10.4103/jehp.jehp_766_23.
  • 2.
    Taghavinia M, Maleki MR. Discovering the performance criteria of education development centers of medical sciences universities: A qualitative study. J Educ Health Promot. 2020;9:71. [PubMed ID: 32490006]. [PubMed Central ID: PMC7255564]. https://doi.org/10.4103/jehp.jehp_638_19.
  • 3.
    Maroufi SS, Moradimajd P, Jalali M, Ramezani G, Alizadeh S. Investigating the current status of the student evaluation system in Iran University of Medical Sciences: A step to improve education. J Educ Health Promot. 2021;10:231. [PubMed ID: 34395668]. [PubMed Central ID: PMC8318155]. https://doi.org/10.4103/jehp.jehp_1428_20.
  • 4.
    Duncan-Hewitt W, Jungnickel P, Evans RL. Development of an office of teaching, learning and assessment in a pharmacy school. Am J Pharm Educ. 2007;71(2):35. [PubMed ID: 17533444]. [PubMed Central ID: PMC1858618]. https://doi.org/10.5688/aj710235.
  • 5.
    Oluwadele D, Singh Y, Adeliyi TT. E-Learning Performance Evaluation in Medical Education-A Bibliometric and Visualization Analysis. Healthcare (Basel). 2023;11(2). [PubMed ID: 36673600]. [PubMed Central ID: PMC9858691]. https://doi.org/10.3390/healthcare11020232.

Copyright

Copyright © 2024, Educational Research in Medical Sciences. This open-access article is available under the Creative Commons Attribution-NonCommercial 4.0 (CC BY-NC 4.0) International License (https://creativecommons.org/licenses/by-nc/4.0/), which allows for the copying and redistribution of the material only for noncommercial purposes, provided that the original work is properly cited.

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