The coronavirus epidemic (COVID-19) is an emergency and a public health concern. All individuals, including dentists, are at risk for COVID-19 infection during this epidemic (
21). Our results showed that a majority of the dentists in Ahvaz were aware of the COVID-19 symptoms, its transmission methods, and the infection control protocol in dental clinics; however, they had no appropriate practice of the aforementioned points. This finding is similar to those reported by Nasser et al. (
21) in Lebanon, suggesting that a majority of the Lebanese dentists had satisfactory knowledge, while approximately half of the dentists had poor practice.
The present finding is also similar to a multinational study by Kamate et al. (
22) and studies by Khader et al. in Jordan (
15), studies by Saqlain et al. in Pakistan (
23), and another study in Iran by Sarkarat (
24). All these studies indicated that a relatively high proportion of dentists had appropriate knowledge of the coronavirus protection techniques. However, as the questions became more technical, the percentage of correct answers decreased (
24). Although the dentists had high levels of knowledge for some questions, their awareness of some items was not satisfactory. These findings are comparable to other studies.
Dentists in our study had full knowledge of the COVID-19 symptoms, which is similar to findings reported by Khadir (
15) and Sarkarat (
24) on Jordanian and Iranian dentists’ knowledge of COVID-1 and in contrast with those reported by Baser (
25), and Abolfotouh (
26). In the present study, 89.8% of the dentists were aware of handwashing; however, in another study in Iran by Sarkarat (
24), the responses to two questions on handwashing were not satisfactory. On the other hand, in our study, the dentists had different levels of knowledge about the COVID-19incubation period. The COVID-19 incubation period is estimated to vary from 5-6 days to 14 days on average (
27). Our findings showed that only 23.1% of the dentists reported 7-14 days in this regard. This is similar to the findings of Khader’s study in Jordan (
15). In this regard, inconsistencies in the findings of studies on awareness may be due to dentists’ lack of up-to-date information. Regarding the findings of this study and similar studies, dentists are obliged to follow preventive measures for all patients at all times (
14).
The pandemic nature of COVID-19, many media and policymakers’ attention to this issue, and public education programs held via mass media by officials have increased the knowledge of all community members, including dentists, about the COVID-19 symptoms (
28). Due to the critical nature of this disease and given the findings of this study and similar studies, dentists should follow and update their information about different aspects of COVID-19. Dentists’ knowledge of the main COVID-19 symptoms helps them identify threats and adopt appropriate measures in this regard, and this would play an essential role in controlling the spread of this disease (
14). Individuals’ awareness about the COVID-19 incubation period is critical since it helps us determine the safe period for providing dental treatment to suspected patients. Baseer and Abolfotouh showed that dentists are less aware of the symptoms of infectious respiratory diseases compared to other health professionals; however, they need close contact and communication with patients to provide dental treatment (
25,
26). In this regard, knowledge about handwashing is extremely important in controlling diseases such as MERS or COVID-19 and needs to be promoted (
25).
Regarding the dentists’ perception of the COVID-19 disease, the findings showed that above 95% of the dentists considered the COVID19 disease to be highly dangerous and dangerous, and above 98% of these individuals considered it as a serious health problem. Furthermore, dentists’ perception of the dangers of this disease made about 90% of dentists be unwilling to provide treatment for the COVID-19 patients, and a majority of the dentists (98.1%) asked their patients to wear masks in the waiting room and observe social distancing. However, in Khadir’s study, 71% of the dentists considered COVID-19 a moderate risk, and about 21% did not consider it necessary for patients to sit down away from each other and wear a mask in the waiting room (
15). This inconsistency of the findings might be due to differences in prevalence and mortality rates in Iran (300 persons per day on average) and Jordan (one person per day on average) (
4,
15)
Although this study showed relatively high levels of knowledge, perception, and attitude towards COVID-19, the practice level was not satisfactory in some cases. For example, most of the dentists in our study considered frequent hand washing and the use of personal protective equipment as methods to prevent the COVID-19 infection transmission; however, in practice, 75.9% of the dentist and 40.7% of their assistants wore N95 or N99 Masks or similar, 79.6% of the dentists and 54.6% of their assistants wore eye protection equipment, and 72.2 % of the dentists wore face protection before and during dental treatment procedures for the patient. These findings are consistent with those of a study in Lebanon, which revealed about half of the respondents (58.7%) followed precautionary measures (
21). Since appropriate knowledge of a disease can lead to more positive attitudes and more effective protection and prevention practices , and given that acceptable knowledge is essential (
22), the present research, consistent with some other studies (
15,
22), showed that the association among knowledge, attitude, and practice cannot be understood simply and other factors such as professional ethics, work experience, updated information sources of COVID-19, the access to or the lack of access to personal protective equipment, and others should be considered.
In our study, 86.9% of the dentists had studied the protocol issued by the Ministry of Health to reopen a dental clinic during the COVID-19 outbreak. In Lebanon (
21), 73.37% of dentists used official government websites such as the WHO website as the main source of information. Not studying the protocol proposed by the Ministry of Health by several dentists in this study (13.1%) can justify the dentists’ different behaviors in dealing with suspected staffs or patients. For example, the dentists in this study had different attitudes towards patients who were coughing and sneezing. About 22.2% of the dentists did not visit the patients; however, 64.8% of the dentists without providing any treatment referred the patient to hospital after admission, and 13% of the dentists referred patients to the hospital after treatment. A few dentists (2.8%) were allowed to work in clinics based on the protocol of the Ministry of Health of Iran. Moreover, the access or lack of access to equipment can affect dentists’ practice. This finding was confirmed by Tysiac-mista and Dziedzic in Netherlands, concluding that the access to or the lack of access to personal protective equipment plays a major role in dentists’ decision to pursue their work during the coronavirus pandemic (
29).
In this study, the number of males was more than the females. The heterogeneity might be attributed to the fact that there are more male dentists in Iran and Ahvaz. Although there are no reliable statistics in this regard, studies on the dentists’ community have also confirmed the number of male dentists was more than that of female dentists (
24,
30,
31)
The present study had some limitations, including small sample size and limited samples in Khuzestan province. Moreover, only those who had access to the WhatsApp social network during the short data collection period had a chance to participate in the study, and they evidently had access to the COVID-19 information on this social network. However, all the dentists who had access to this social media did not complete the questionnaire, and the participation rate was 63%. These factors might have resulted in some bias in the results; hence, the findings cannot be generalized to all dentists.
5.1. Conclusions
The Ahvazian dentists are aware of the symptoms of COVID-19, its transmission, and the infection control protocol in dental clinics. However, they did not fully observed the protocols on wearing personal protective equipment for themselves and clinic staff; hence, barriers to using personal protective equipment should be eliminated, and the implementation of the protocols in dental clinics should be monitored more strictly.