Thalassemia is a hereditary blood disease (
1). This complex disease needs special therapeutic medications (
2,
3). Approximately 1.5% of the world’s population is beta thalassemia carriers (
4). Thalassemia is highly prevalent in the north and south of Iran and is an endemic disease (
5,
6). Observing and monitoring the patient with thalassemia is essential (
7).
Information management for families of genetic diseases is vital (
8). Chronic disease diagnosis at any childhood stage has negative effects on spiritual, social, and mental performance (
9). Chronic disease in infants has two consequences. In the first case, the consequences affect children and family members, such as reduced participation in school, decreased physical activity, and mental and psychological problems, and in the second case, the consequences affect the family system, including changes in roles and communications, as well as disruption of pre-existing routines (
10).
Family is the main source of patient support. Families of children with thalassemia may become exhausted due to the frequent hospitalizations of the child for blood injections and because of spending a great deal of time learning about and managing this disease (
11). Parents of children with thalassemia often tend to recite their stories. In fact, these stories reveal their feelings, challenges, and medical experiences (
12). Researchers and clinicians are always seeking to study managerial problems and the weak performance of families of chronic children (
13). One of the pivots of care is offering holistic care (
14). The healthcare team has a unique position to offer support to families (
15). Punaglom et al. stated that parents’ experience is based on their cultural and community context (
16). Pouraboli et al. showed that parents of children with thalassemia have many problems in the healthcare system (
17). Atiye Karakul et al. said the healthcare team should be aware of parent experience with children with thalassemia because parents’ experiences help them support, care for, and plan proper intervention (
18). One study in Iran showed that parents of children with thalassemia have physical, mental, social, and economic problems (
19).
Due to the fact that the family is the main source of support for patients, as well as the fact that a family with a child with thalassemia has to deal with many challenges and experiences, the experiences of the parents, are a source of guidance for healthcare professionals.