A survey on the effect of quality improvement teams (QIT) in the hospital efficiency

Mansour Zahiri; Ghasem Abedi; Farbod EbadiAzar

Jundishapur Journal of Health Sciences

The Official Journal of Ahvaz Jundishapur University of Medical Sciences

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A survey on the effect of quality improvement teams (QIT) in the hospital efficiency

Authors:

Mansour Zahiri¹,

Ghasem Abedi²,

Farbod EbadiAzar³

1Department of Medical Entomology, School of Health, Ahwaz Jundishapur University of Medical Sciences, Ahvaz, IR Iran

2School of Health, Mazandaran University of Medical Sciences, Sari, IR Iran

3Department of Health Services Management, School of Health & Institute of Public Health Researches, Tehran University of Medical Sciences, Tehran, IR Iran

Jundishapur Journal of Health Sciences:Vol. 2, issue 2; 75-84

Published online:Sep 22, 2010

Article type:Research Article

How to Cite:Mansour ZahiriGhasem AbediFarbod EbadiAzarA survey on the effect of quality improvement teams (QIT) in the hospital efficiency.2(2):75-84.

Abstract

Results of this study revealed that the bed occupation rate (BOR) has raised 6.3% during conducting this six month research, compare to similar period in the last year. In this period, the average length of stay (ALS) has decreased 20% and bed Turnover Rate (BTR) has increased 6.8% percent compare to similar period in the last year. Findings of this study proved that the rate of patient satisfaction regarding hospital services have improved during the research period in the following subjects: imaging services, employee behavior, cleaning, food quality cleaning of wards, environment peacefulness of wards, availability of drugs, administrative supervision, social workers performance and quick discharge activities. The rate of hospital employees have also increased regarding job satisfaction in the following subjects: job grade promotion, hospital rules and instruction, personnel cooperation, organizational communication and goal achievement.

Keywords

Quality Improvement Teams

Participatory Management

Efficiency

Lowagar Hospital

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