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Health Service Quality: Comment on “How Outpatient Service Quality in Hospitals Affects Patients’ Loyalty?”

Author(s):
Shahnaz KaffashiShahnaz Kaffashi1,*, Ali KeshtkaranAli Keshtkaran1, Arefeh PourtalebArefeh Pourtaleb2, Zohre NejatzadeganZohre Nejatzadegan3, Mehdi RaadabadiMehdi Raadabadi4
1Department of Health Management and Economics, School of Management and Information, Shiraz University of Medical Sciences, Shiraz, Iran
2- Student Research Committee, Health and Management Department, School of Health, Mashhad University of Medical Sciences, Mashhad, Iran
3Student Research Committee, Health and Management Department, School of Health, Mashhad University of Medical Sciences, Mashhad, Iran
4Research Center for Health Services Management, Institute for Futures Studies in Health, Kerman University of Medical Sciences, Kerman, Iran


Jundishapur Journal of Health Sciences:Vol. 6, issue 2; e94037
Published online:Apr 09, 2014
Article type:Research Article
Received:May 19, 2019
Accepted:Apr 09, 2014
How to Cite:Shahnaz KaffashiAli KeshtkaranArefeh PourtalebZohre NejatzadeganMehdi RaadabadiHealth Service Quality: Comment on “How Outpatient Service Quality in Hospitals Affects Patients’ Loyalty?”.Jundishapur J Health Sci.6(2):e94037.

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