Impact of anger management training on controlling perceived violence and aggression of nurses in emergency departments

Raheleh Kalbali; Leila Jouybari; Firoozeh Derakhshanpour; Mohammad Ali Vakili; Akram Sanagoo

doi:10.4103/jnms.jnms_46_18

Journal of Nursing and Midwifery Sciences

The Official Journal of Mazandaran University of Medical Sciences

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https://doi.org/10.4103/jnms.jnms_46_18

Impact of anger management training on controlling perceived violence and aggression of nurses in emergency departments

Author(s):

Raheleh Kalbali¹,

Leila Jouybari^2,*,

Firoozeh Derakhshanpour³,

Mohammad Ali Vakili⁴,

Akram Sanagoo²

1Nursing Research Center, School of Nursing and Midwifery, Golestan University of Medical Sciences, Gorgan, Iran

2Nursing Research Center, Golestan University of Medical Sciences, Gorgan, Iran

3Golestan Psychiatry Research Center, Golestan University of Medical Sciences, Gorgan, Iran

4Department of Health and Social Medicine, School of Medicine, Golestan University of Medical Sciences, Gorgan, Iran

Journal of Nursing and Midwifery Sciences:Vol. 5, issue 3; 89-94

Published online:Dec 10, 2018

Article type:Research Article

Received:Nov 12, 2018

Accepted:Nov 30, 2018

How to Cite:Raheleh KalbaliLeila JouybariFiroozeh DerakhshanpourMohammad Ali VakiliAkram SanagooImpact of anger management training on controlling perceived violence and aggression of nurses in emergency departments.J Nurs Midwifery Sci.5(3):e141173.https://doi.org/10.4103/jnms.jnms_46_18.

Abstract

Context: The evidence suggests that the communication skills of the emergency department personnel are not optimal, and the employees are not prepared to deal with the violent behaviors of patients and their relatives.

Aims: This study aimed to determine the effect of anger management training on controlling the perceived violence and aggression of nurses in emergency departments.

Setting and Design: This quasi-experimental study was conducted on 112 nurses in emergency departments of educational healthcare centers of Gorgan, Iran, in 2017.

Materials and Methods: Nurses were randomly divided into test and control group. In the test group, training of anger management skills was carried out in person, followed by 2-month virtual training, including short messages related to the skill of anger management delivered via Telegram. No specific measure was obtained in the control group. The subjects filled out an anger management skill questionnaire before and after the intervention.

Statistical Analysis: Data were analyzed using paired t-test, Wilcoxon test, and Mann–Whitney U-test with P < 0.05.

Results: The mean ages of the subjects in the test and control groups were 30.25 ± 3.02 and 28.58 ± 4.16 years, respectively. The comparison of exposure level to verbal violence in the control group was low in the beginning of the study, which had a significant increase at the end of the investigation (P = 0.001). There was a significant difference between the level of exposure to physical violence in the test group before and after the intervention (P = 0.007), whereas no change was observed in the control group (P = 0.91). Only in the test group, there was a reduction in the level of exposure to sexual anger, and the difference was statistically significant (P = 0.006).

Conclusion: According to the results of the present study, running workshops and following the trainings via the internet reduced the score of exposure to physical and sexual aggression in nurses.

Keywords

Anger management training

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Search Relations

Author(s):

Raheleh Kalbali:[PubMed][Scholar]
Leila Jouybari:[PubMed][Scholar]
Firoozeh Derakhshanpour:[PubMed][Scholar]
Mohammad Ali Vakili:[PubMed][Scholar]
Akram Sanagoo:[PubMed][Scholar]