Overall, the results showed that the FOP score was reduced in the intervention group compared to the control group, which was close to the significance level.
Researchers have had limited focus on investigating the impact of collaborative care on FOP in patients with MS. However, the positive effect of the collaborative care model on other outcomes has been shown in MS patients. A study from Khuzestan, Iran, in 2018 showed that the collaborative care model promoted hope in patients with MS and their family caregivers (
33). In another study from Washington (2018), the collaborative care model had a positive effect on depression and pain management in patients with MS (
34). Also, the collaborative care models have been successful in reducing the severity of symptoms and increasing the quality of life in other chronic diseases in a review study in 2023 (
35). The difference between the results of these studies and the current research can be attributed to the conditions of conducting the research, which coincided with the outbreak of COVID-19, the high stress load, and the fear of the disease progression at that time. It seems the biggest difference is in the measured variable because they did not assess FOP.
In another context, a review of preliminary data from several collaborative models shows that collaborative care programs for dementia patients have benefits such as reduced behavioral symptoms of dementia, improved function and quality of life, less use of acute medical services, and reduced caregiver burnout. Researchers concluded that these could facilitate the provision of highly effective dementia care while reducing associated medical costs (
36). The results of another review also showed that collaborative care, with or without consideration of cultural/linguistic matching, is potentially effective in improving depression among racial/ethnic minorities, including those from low socioeconomic backgrounds (
37). Recently, a systematic review reported that family-centered collaborative care reduced disease recurrence and re-hospitalization of patients with chronic mental illnesses (
38). In general, it can be claimed that managing the symptoms of chronic diseases, especially for psychological conflicts, despite its challenges, has been successful in supporting these patients’ psychological issues (
39,
40).
Based on the literature, it can be acknowledged that collaborative care has been used in different societies with different models and mechanisms. Because the design and strategy of collaborative care model implementations were not well defined, especially the family-oriented model, the findings of various studies may have limited application to the general population. In contrast, the limitations of research samples, especially in qualitative studies, and some methodological limitations cannot be ignored. Despite the fact that the present study tried to obtain results by matching the groups in terms of disease category and FOP scores at baseline, as well as double-blinding and regular and accurate following-up, the role of individual characteristics and mental state of subjects in understanding the FOP questions cannot be ignored. Also, the conditions in the COVID-19 period could have affected the quality of interpersonal relationships.