Facial nerve neuroma is extremely rare; it can occur at any age and has no particular gender predilection (
4). Wilkinson and his colleagues reported that facial nerve tumors affected different parts of the anatomy, as follows: 65.8% in the geniculate ganglion, 53.2% in the tympanic segments, 50.6% in the labyrinthine portion, 48.1% in the internal auditory canal, 29.1% in the mastoidal segment, and 8.9% in the extratemporal segments (
8). The most frequent presenting symptoms that occur with facial nerve neuromas are sensorineural hearing loss and facial palsy (
1). Thus, the site of the tumor, extension of the tumor, and the way the tumor affects surrounding structures determine a variety of clinical symptoms and surgical challenges (
1,
4). A common presenting complaint is slowly progressive or sudden facial weakness (
1). It has been reported that facial nerve neuroma is the cause of Bell’s palsy in 5% of patients (
9). However, in 27% of patients, normal facial nerve function has been reported (
10). Depending on the origin of the tumor, sensorineural or conductive impairment may occur (
1). To obtain a diagnosis and decide on the most appropriate therapeutic method, MRI and computed tomography (CT) scans are mandatory (
2). It has been reported that these encapsulated tumors sometimes attached to the nerve and can push the axons when they are growing (
1). There are few reports on dissection of the tumor from the nerve and obtaining normal functional outcomes (
1). According to the anatomical location of tumor and its extension, the surgical procedure should vary (
2). Consequently, the first consideration in selecting a procedure is the type of hearing disturbance. As stated in previous studies, transmastoid operation with tympanoplasty, as in our case, is selected for the treatment of tumors on the mastoidal or tympanic parts of the nerve. The translabyrinthine route is preferred if the patient is deaf and the tumor affects segments near the cochleariform process (
2). Surgical treatment of these tumors is challenging, as this tumor appears with different clinical features in each case. As mentioned above, diagnosis and identification the exact location of the tumor is difficult; we experienced this challenge in our surgery. It is important to state that we identified the exact location of facial nerve neuroma intraoperatively. Moreover, it is crucial to expose the entire facial nerve during surgery, from geniculate ganglion a common site of facial nerve neuroma to the styloid foramen. It is also important to examine facial nerve function and follow up after surgery, as we did, for at least one year. In surgery for facial nerve neuroma in the mastoid segment, it is better not to rely on imaging. Rather, the entire facial nerve from the geniculate ganglion to the styloid foramen should be exposed for tumor removal.