The ultimate purpose of any educational institution is to produce specialized human resources to meet market demands. Like any other institution, the educational system may face challenges that hinder its ability to effectively fulfill its duties, resulting in wasted time and resources, both financial and human (
1). In Iran, medical universities are considered the most significant institutions of higher learning. These colleges are responsible for training professionals who will maintain public health and prevent sickness. These professionals not only need to acquire essential knowledge and skills but also the appropriate attitudes to address social and personal issues that patients may face (
2,
3). To achieve the primary goals of these educational facilities, it is crucial to identify educational problems, formulate solutions, and improve the quality of instruction (
4,
5).
In recent years, the country’s physician shortage has been partially addressed by expanding admissions caps at medical universities. However, authorities should also focus on enhancing the quality of medical education. Providing high-quality clinical teaching is a critical and urgent issue in medical education (
6). Given the diverse nature of the medical profession, the training program should be designed to foster students’ intellectual growth and development, as well as provide an environment that allows them to acquire the necessary clinical knowledge and skills. Learning new skills in a safe setting that resembles real-life situations is both a science and an art and requires practice (
7-
9). Clinical training is dynamic because it involves continuous learning at the patient's bedside. In other words, clinical training is the most crucial aspect of medical education, where students apply the theoretical and practical knowledge they have gained to real situations and patients while interacting with teachers and the hospital environment. Any flaws in presentation result in a deficiency in the students’ practical and fundamental skills training (
10,
11). Problems and barriers in this field affect not only educational quality but also the future quality of medical services. Due to these shortcomings, the educational system requires fundamental attention. In this context, recognizing clinical education issues is the first step in mitigating and resolving them. To empower students in this course, educational planners should establish conducive environments in clinical departments (
12,
13).
Assessing service users’ satisfaction levels is a useful strategy for improving service quality. One of the program evaluation techniques involves collecting feedback from students and professors, which helps those involved in clinical training understand their performance and improve medical residents’ training by minimizing potential flaws. Public health will improve when society has access to more skilled medical professionals (
14,
15). Given the importance of addressing clinical education, this study aims to evaluate the quality of residency training at Aja University of Medical Sciences from the perspective of instructors and residents.