The simplest and the most effective way to prevent infection transmission is hand-washing. As a result of contacts between patients, physicians, and nurses, microbes can be easily transmitted through contaminated hands. Therefore, correct hand-washing practice is necessary for all patients and hospital staff (
14). According to the findings of the current study, 36% of the participants observed HWC. After coming into contact with patients, the number reduced to 3.72%. In the study conducted by Jouybari et al. HWC rate was reported to be 61.1%, after coming into contact with patients (
15). In the current study and the study by Naghili et al. the number was 3.72% and 6.56%, respectively (
16). One systematic review study indicated that universal HWC rates were low and that they vary quantitatively depending on situational factors (
17). The results of the current study showed that in most cases, care staff washed their hands before leaving the ward and after performing a procedure, suggesting that the care staff do mind the health of themselves and their families. On the other hand, when entering the ward, after touching documents, telephones, etc., and before performing a procedure which are directly related to the health of patients, they did not pay much attention to HWC, implying that patients’ health and transferring hospital-acquired infections to them is not a major concern for the evaluated care staff. Also, the findings of the present study indicated that males did more hand-washing than females when entering the ward and in comparison with diploma, M.A. holders, and physicians, B.A. holders washed their hands more often after touching documents, telephones, etc. before and after performing a procedure, and before leaving the ward. Thus, the need for a training program is felt. The study conducted by Nazari et al. indicated that nursing students performed weaker than the employed nurses and both groups were in need of receiving in-service training regarding preventing and controlling hospital-acquired infections (
5). The results of another study showed that using soap and water and having a training program could decrease hospital-acquired infections significantly (
16). In terms of washing hands before and after performing a procedure and before leaving the ward, more occurrence of the practice was observed among the care staff in the evening and night working shifts. From this perspective, the current study findings were similar to those reported by Alsubaie et al. (
18). According to their study, when entering wards, females do the hand washing practice less than males. The opposite was reported in earlier studies (
19). The disagreement can be tentatively accounted for the idea that Iranian women, in comparison with men, conceive their hands as to be naturally cleaner. There was no statistically significant relationship between the HWC rate obtained for ward-entering cases and the variables of age and the number of patients and personnel on a working shift. Parallel to the increase in the job experience of care staff, there was an increase in the HWC rate after touching documents, telephones, etc. No significant relationship was observed between before-the-procedure HWC rate and the variables of age, job experience, and the number of patients and personnel on a working shift.