According to the results, the needs of the families of children with autism are categorized into nine themes and 11 sub-themes from the perspective of specialists and four themes and 17 sub-themes from the perspective of the parents. Exploring the families' needs from the perspective of professionals and parents showed that whereas the professionals are more interested in discussing technical and caring needs, the parents focus mainly on daily life, emotional needs, and psychological needs. Although the perception of the parents' needs from the perspectives of both groups was somewhat similar, there were differences in many ways. The needs expressed by specialists were focused on improving the condition of the child with autism, while the needs expressed by the parents were a little broader and included all aspects of family life, including the needs of other family members and emotional and social needs of the parents. Experts did not pay much attention to social and emotional aspects.
The results showed that the identified needs mainly were focused on information, performance, skills, and attitude. These four dimensions of needs and their subcategories appear to be more common among all the families, and the rest of the dimensions may not be needed by all the families with autistic children. Unlike this study, in Khanzadeh et al. research to identify parents' needs, most critical parental needs included their awareness of the cognitive and communication abilities and personal needs of the child (
18). Participants have repeatedly been aware of the dimension of knowledge, and given their generality, the families of children with autism have poor knowledge of autism, and thus, the information should be provided for them. The study of Anwar et al. also highlighted the lack of knowledge about the signs, symptoms, and nature of autism in the Pakistani population (
19). The skill needs are also one of the families' essential needs, as mentioned in a previous study (
20). The specialists emphasized the importance of attitudes in these families. Other needs of the families, such as social role, education, mental health, ability to manage other family problems, and ability to deal with specific child problems, are also of medium to small importance. Among the needs of the families is the financial dimension that was highly regarded by experts and parents; however, the country's specific economic status appears to have fueled this thinking.
In the second part of the study, which discusses the needs of the family from the parents' perspectives, three significant needs included financial, support, and service and care needs. The results of this study are consistent with Ahmadi et al. 's study (
10). According to studies in the Middle East, 70% of employee's income is spent on the care of an autistic child (
21). Moreover, this has had a much more profound effect on these families' financial position because of the decline in income and the value of the currency. On the other hand, inadequate insurance coverage for the services available for children with autism and the lack of adequate support from relevant institutions can increase the pressures on these families (
22). In this situation, insurance companies, the government, and NGOs need to reach out to professionals and families and offer their support for a better and further empowerment process. As can be seen, most of the needs are related to infrastructures, such as cultural, facility, financial, and managerial issues.
5.1. Conclusion
There were many similarities in the needs expressed by experts and parents, despite some exciting differences. It is possible to combine these needs into two groups: Needs related to the family and its members and needs related to circumstances outside the family. Those needs related to family members, such as knowledge, awareness, skills, and mental health, can be met with their participation. However, other needs, including financial and supportive needs in various dimensions mentioned, require broader policy, planning, and implementation measures to be met.
Accordingly, policymakers and authorities of educational, service and welfare organizations should identify the needs of the families of autistic children, consider the stakeholders and players in this field, and provide the ground for the provision of the proper service to ASD patients and their families with the right policy, wise legislation, and comprehensive advocacy. Furthermore, information and media institutions have a great responsibility in creating the public culture and informing society.
Certainly, ASD is a prevalent disorder, and autistic children are people with particular features who need to be understood, served, and supported to grow and develop.
5.2. Study Limitations
One of the limitations of this study was the absence of autism specialists and families of children with autism from the whole country. Since the sample of this study was limited to the city of Tabriz (Northwest Iran), the needs of these families may be different according to the cultural and ethnic context of their society. Also, since this study was conducted in Iran, which has its own cultural, social, and economic context, the results may not be generalizable to families of children with autism in other countries.