To the best of our knowledge, this is the first study to evaluate breast cancer chemotherapy standard forms in chemotherapy outpatient locations and describe the epidemiology of errors and adverse drug events. There are limited studies reporting errors related to chemotherapeutic agents in inpatient or outpatient settings (
21-
24). The error rate in the present study was 41% of the visits. Rinke et al. in a study on adult and paediatric patients reported one percent error rate (
22), whereas Walsh et al. reported an 8.1% error rate in the outpatient setting (
24). The error rate in Dhemaji’s study was reported as 11% (
25). By assessing the standard forms, it was concluded that physicians selected all the regimens according to the standards. It means that these forms made this part of prescribing flawless. However, they did not write doses in the forms and documented doses in the patient’s files. By reviewing patients’ files, it was observed that the most common error was the dose calculation, which implied the importance of the standard forms. In the administration phase, nurses did not use the standard forms properly and even they were incomplete in some parts so the evaluation of the standard forms effect in this phase was not possible. However, in some parts such as selecting the type and volume of diluents, there were no medication errors. To sum up, the standard forms could be very effective if they were used accurately.
In the present study, it was observed that 63% of the errors occurred during prescribing and 37% occurred during the administering phase of chemotherapy. Fyhr and Akselsson noted that prescribing errors (42%) occurred more than administering errors (16%) (
23). However, some studies reported conversely (
21,
22,
24).
The dosing error rate in the present study was more than the mean dosing error rate in similar studies and because of our fewer observations, it should be considered very important.
The incorrect calculation of doses of drugs included both over and underdosing. However, these errors did not lead to serious side effects but it could be vital because if the dose is too low, it will be ineffective or less effective against the tumor, whereas, at excessive doses, the toxicity will be intolerable to the patient (
26).
It was observed that in some cases, physicians had not measured weight for new regimens and just used the primary weight. In the case of weight changes in the patients, it could be culminated in over and underdosing due to the incorrect calculation of BSA.
Chemotherapy medications, which were associated with infusion errors, were those infused over a prolonged duration (more than an hour). Comparing with short infusion time (less than one hour), the error rate was two times higher for longer duration infusions (> 1 hour) (3.8% vs. 7.9%), which was significantly different on the univariate analysis. Similar results have been reported by Dhamij et al. (
21). In some patients, infusion pump malfunction caused disturbances in a constant rate of infusion and according to the "Applied Pharmacology", a change in the infusion rate will result in a change in the steady-state plasma concentrations (
27). Therefore, assurance of precise working of infusion pumps is very necessary for all drugs, especially chemotherapy agents.
The ADE rates comprised 9.7% of the visits, which were more than in similar studies. It would be due to more errors happening in our study. ADE did not lead to death or serious incidents and just exacerbated as extravasation, headache, and backache.
To compare the public hospital and the private clinic, errors and ADE occurring in the hospital were significantly more than errors and ADE in the clinic, which may indicate the better use of the standard forms in the clinic.
It is of utmost importance to reduce the potential for errors in the prescribing and administering stages. This could be done using electronic chemotherapy order forms, which can reduce medication errors (MEs), especially by including exact medication names. Moreover, the ordering program was designed to calculate the BSA by inserting height and weight, reducing the potential for a manual miscalculation. Then, based on this calculated BSA, the computer program calculated the total necessary doses (
28).
A study conducted in order to compare the traditional unstandardized blank order sheets, the standard written forms, and electronic chemotherapy forms. The results showed that the preparation of a standard chemotherapy order form significantly enhances its completeness. The electronic forms also show an additional progress over handwritten standard forms regarding the completeness, reduction of chemotherapy order clarifications, calculation of BSA, and chemotherapy doses (
28).
Patients are the last line of defenses against an error, so they should be well educated about their chemotherapy regimens (
29). To be informed of their treatment, they would be able to involve in the detection and prevention of errors (
30). There are lots of evidence that patients have repeatedly noticed, detected, and reported errors and adverse events (
31-
33). Schulmeister specifies the number of examples in which the errors were identified by patients themselves. For example, patients recognized wrong drugs, wrong doses, or infusion pump malfunction (
34). A study also reported patients identifying missed doses of premedication, incorrect infusion intervals, leaking infusions, and mistaken doses of oral antineoplastic agents (
30). Training and educating nurses who administer antineoplastic drugs and making update references available are other ways to reduce the number of MEs (
21).
5.1. Conclusion
In conclusion, based on our findings, most of the medication errors occurred in the public settings and most of these errors came from the error in dose calculation by the oncologists in the prescription phase. As the standard dosing regimens are completely defined in the prepared forms, adherence to the chemotherapy standard form can significantly reduce the medication errors in the public and private oncology settings.