Based on the qualitative and quantitative research results, six categories of characteristics and capabilities were identified as the characteristics of a sports psychologist. These characteristics and abilities included consulting skills, personality traits, communication skills, cognitive skills, professional ethics, and sports knowledge.
Regarding consulting skills, it included respect and valuing the athlete, cheerfulness, openness and acceptance, having enough experience, education and knowledge of psychology, leadership and management power, high self-confidence and self-belief, empathy, having attitude and view without judgment and prejudice, possessing new and updated specialized knowledge, appropriate appearance and physical condition, having self-assessment, being lively and cheerful, appropriate mental and emotional stability, having appropriate professional skills, the ability to create a good and effective communication with the athlete, high communication and social skills, responsibility, having sufficient self-confidence and self-esteem, awareness of environmental conditions, sense of humor and having behavioral and moral stability (
14).
According to the results of this research, both sports consultants and athletes emphasized that characteristics and abilities included consulting skills, personality traits, communication skills, cognitive skills, professional ethics, factors have a significant impact on the characteristics of a good psychologist. But in the variable sports knowledge the athletes emphasized this factor more and believed that an effective sports psychologist should have the necessary sports knowledge in that field.
In all cases, both sports counselors and athletes stated that an effective sports psychologist must have a series of distinct personal and professional characteristics, which are acceptable and lovable and can be helpful in practice. They are flexible and consider the needs of each person completely individually. They are accessible and interactive. They don't give up on problems suddenly and they continue to solve the problem. Counseling sessions are considered based on the range of problems and do not set a specific time limit.
Regarding the personality traits, having behavioral objectivity and pragmatism, being original, being noble and rooted, having a dynamic and active mind and not being stagnant, being aware and sensitive to the cultural and ethnic backgrounds of athletes, having foresight and appropriate forecasting, good-natured and good-mannered, and openness to experience are taken into consideration.
In relation to cognitive skills, capabilities such as optimism and realism, the power of thinking and high initiative, behavioral transparency, creativity and resourcefulness, conscientiousness and fairness were identified. Communication skills included features such as accessibility and ease of communication, having a mutual understanding of the problems and conditions of athletes, warmth and appropriate acceptance, high mental health and personality, the ability to create an effective consulting relationship, privacy and confidentiality, high emotional and social intelligence, having the capacity to bear mental pressure and problems, the ability to solve conflicts and problems and have sufficient knowledge of them, keeping calm, high self-awareness and self-knowledge, and a high sense of worthiness and self-efficacy (
15).
Findings of the current study are consistent with some features obtained from foreign researches regarding the effective and efficient psychologist characteristics. For example, Boards and Brown described the characteristics of a good psychologist as a strong love and interest in learning, showing compassion and empathy, having strong communication skills, the art of deep listening, adhering to the beliefs and values of society, and Confidentiality and secrecy (
16). Corsini and Gross (1991) believe that successful psychologists should have five characteristics of self-awareness, concentration and calmness, sense of humor, honesty, and a non-judgmental attitude towards themselves and others before applying basic skills in consulting process (
17).
The athletes emphasized that if the sports psychologist has the necessary sports knowledge, he can be effective in critical times. Basically, it is better to have more practical courses and training sessions in the process of training a sports psychologist and reduce the number of theoretical explanations. Teaching techniques must be experienced so that this new field becomes stronger.
Also, the demographic characteristics of the consultant, such as the consultant's appearance and physical condition, marital status, religion, nationality, age, gender, professional experience, and educational field, can play an effective role in guiding the successful consulting process (
18).
Personality traits are defined as a set of stable mental, emotional, behavioral and moral characteristics of each psychologist that differentiates him/her from others, such as having an acceptable level of self-confidence, being good-natured and friendly in relation to others, having common sense, emotional maturity and the ability to withstand psychological pressure in critical situations, the ability to correctly assess oneself and solve problems, and the ability to experience natural human emotions that play a very effective role in the successful and efficient psychological process (
19).
Some domestic researches have pointed out some of the obstacles in the training sports psychologists and their professional activities. Poucher et al. suggested the lack of knowledge and sports experience of psychologists, lack of athletes’ awareness about psychology, and lack of transparency in sports psychology services as the most important obstacles for psychologists to enter sports teams, respectively (
20). In the study of Williams et al., lack of sports psychologist's sufficient sports experience, athletes' lack of knowledge about sports psychology, and lack of transparency in the service of consultants and their ineffectiveness were stated as the most important obstacles for making sports psychology more practical (
21).
In general, sports psychology is newly-established field in our country, and there is a need for capable and effective graduates to grow and expand this knowledge and use it in practice and the world of sports. Sports psychologists have become one of the fundamental parts of professional sports and have become more important in the last few years, while the use of psychologists in sports teams has become an undeniable necessity (such as coaches, supervisors, etc.), there are still few teams in Iran that apply psychologists. An issue that, according to many experts, has not been without influence in some of the recent failures of Iranian athletes, whether in the continental arena, the world, or the Olympics.
In sum, the findings of the current study indicated that an effective sports psychologist must have various characteristics and skills in the aspects of personality, cognitive, consulting, communication, professional ethics, and sports knowledge. Meanwhile, the role of personality traits, cognitive skills and communication skills has been more prominent than consulting skills, professional ethics, and sports knowledge. Most of the characteristics discovered were related to the area of consulting skills. Most of the characteristics and abilities identified have a great affinity with the existing research literature and are evidence of the scientific significance of the results of this research.