Student's Satisfaction of Educational Facilities and Services in Faculty of Paramedics at Kermanshah University of Medical Sciences in 2011-2012

Zainab  Hormozi Moghadam; Shokouh  Sadeghi; Behzad  Teimouri; Amir Hoseein  Hashemian

Educational Research in Medical Sciences

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Student's Satisfaction of Educational Facilities and Services in Faculty of Paramedics at Kermanshah University of Medical Sciences in 2011-2012

Authors:

Zainab Hormozi Moghadam ¹,

Shokouh Sadeghi ²,

Behzad Teimouri ^3,*,

Amir Hoseein Hashemian ⁴

1Student Research Committee, School of Paramedics, Kermanshah University of Medical Sciences, Kermanshah, Iran

2Dept. of Radiology, School of Paramedics, Kermanshah University of Medical Sciences, Kermanshah, Iran

3Dept. of Operation Room, School of Paramedics, Kermanshah University of Medical Sciences, Kermanshah

4Dept. of Biostatistics, School of Public Health, Kermanshah University of Medical Sciences, Kermanshah, Iran

Educational Research in Medical Sciences:Vol. 2, issue 1; e77208

Published online:Aug 19, 2013

Article type:Discussion

Received:Aug 22, 2012

Accepted:Jan 28, 2013

How to Cite:Zainab Hormozi Moghadam Shokouh Sadeghi Behzad Teimouri Amir Hoseein Hashemian Student's Satisfaction of Educational Facilities and Services in Faculty of Paramedics at Kermanshah University of Medical Sciences in 2011-2012.2(1):e77208.

Abstract

Providing desirable services to students and meeting their satisfaction have always been taken into account by the authorities and personnel in higher education. The purpose of the present study was to determine the student's satisfaction of the services provided in School of Paramedics at Kermanshah University of Medical Sciences (SPKUMS). This research was a descriptive-analytical cross-sectional study in which 349 students from different majors participated in 2011-2012. The instrument of data collection was a questionnaire by which the student's satisfaction for 4 domains including library, educational facilities (clinical skills center, laboratory, audio-visual), internet access, and educational counseling were investigated. Data were analyzed by SPSS 16 software using chi-square test. The mean age of the students was 21±2 that included 15.5% Associate degree students and 84.5% Bachelor degree students. Total student's satisfaction in the four domains was 55.3% low, 41% average, and 3.7% high. There was a significant difference between student's total satisfaction and their academic years (p<0.001), major (p=0.001), and academic level (p=0.015). None of the domains obtained a high score regarding the student's satisfaction level.

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