Logo
J Arch Mil Med

Image Credit:J Arch Mil Med

Challenges of Using Telenursing in Rural Areas

Author(s):
Tayebeh EghbaliTayebeh EghbaliTayebeh Eghbali ORCID1,*, Hadis AzariHadis AzariHadis Azari ORCID2
1Department of Nursing, Faculty of Nursing and Midwifery, Kermanshah University of Medical Sciences, Kermanshah, Iran
2Instructor of Pediatric Nursing, School of Nursing and Midwifery, Kermanshah University of Medical Sciences, Kermanshah, Iran

Journal of Archives in Military Medicine:Vol. 13, issue 3; e162482
Published online:Aug 12, 2025
Article type:Letter
Received:May 04, 2025
Accepted:Aug 05, 2025
How to Cite:Eghbali T, Azari H. Challenges of Using Telenursing in Rural Areas.J Arch Mil Med.2025;13(3):e162482.https://doi.org/10.5812/jamm-162482.

Dear Editor,

Telenursing, a new method of providing healthcare in rural regions, holds significant promise for enhancing access to medical services (1). Nonetheless, various challenges in its implementation may affect the quality and accessibility of these services (2). Infrastructure issues represent a major obstacle to the adoption of telenursing in rural regions. Reports indicate that only 72% of rural areas have access to high-speed internet, which can impede effective communication between patients and nurses (3). Additionally, there is a digital divide within the rural population, as only 80% of rural residents own a smartphone, compared to 89% in urban areas (4). Moreover, financial issues arise as rural hospitals experience a drop in revenue when transferring patients to urban facilities that offer telemedicine services (5). Problems with reimbursement and insufficient insurance coverage for telenursing services can also obstruct the growth of these services (6). Lastly, the shortage of specialized personnel and the ongoing need for training nurses to effectively utilize new technologies present further challenges (7). Additionally, cultural and language barriers, along with concerns about data security and patient privacy, further complicate the adoption of telenursing in these areas (8).

Recommendations

To tackle these challenges, the following solutions can be implemented:

- Investment in communication infrastructure: Enhance internet and mobile phone connectivity in rural areas to improve access.

- Providing financial and insurance incentives: Offer financial incentives for healthcare facilities and patients to utilize telehealth, along with ensuring adequate insurance coverage for these services.

- Developing comprehensive laws and regulations: Establish clear and comprehensive laws and regulations governing telehealth practices.

- Conducting educational and awareness programs: Implement educational initiatives for healthcare personnel and the public to raise awareness of the benefits and usage of telehealth.

- Developing support programs for rural areas: Create tailored support programs to facilitate access to telehealth services specifically for rural communities.

Footnotes

References

  • 1.
    Savaser SK, Kara BY. Mobile healthcare services in rural areas: an application with periodic location routing problem. OR Spectr. 2022;44(3):875-910. [PubMed ID: 35309715]. [PubMed Central ID: PMC8921445]. https://doi.org/10.1007/s00291-022-00670-3.
  • 2.
    Upadhyay V, Bhatnagar T, Holloway C, Balakrishnan M. A Case Study on Improving Accessibility of Healthcare Care Facility in Low-resource Settings. CHI Conference on Human Factors in Computing Systems Extended Abstracts. HI USA. Association for Computing Machinery; 2022. p. 1-8.
  • 3.
    Gurupur VP, Miao Z. A brief analysis of challenges in implementing telehealth in a rural setting. Mhealth. 2022;8:17. [PubMed ID: 35449506]. [PubMed Central ID: PMC9014233]. https://doi.org/10.21037/mhealth-21-38.
  • 4.
    Najarian M, Goudie A, Bona JP, Rezaeiahari M, Young SG, Bogulski CA, et al. Socioeconomic Determinants of Remote Patient Monitoring Implementation Among Rural and Urban Hospitals. Telemed J E Health. 2023;29(11):1624-33. [PubMed ID: 37010391]. [PubMed Central ID: PMC11074434]. https://doi.org/10.1089/tmj.2022.0412.
  • 5.
    Baljepally VS, Metheny W. Rural-urban disparities in baseline health factors and procedure outcomes. J Natl Med Assoc. 2022;114(2):227-31. [PubMed ID: 35109969]. https://doi.org/10.1016/j.jnma.2022.01.001.
  • 6.
    Alami H, Shaw SE, Fortin JP, Savoldelli M, Fleet R, Tetu B. The 'wrong pocket' problem as a barrier to the integration of telehealth in health organisations and systems. Digit Health. 2023;9:20552076231169800. [PubMed ID: 37089458]. [PubMed Central ID: PMC10116005]. https://doi.org/10.1177/20552076231169835.
  • 7.
    Che Hasan MK, Firdaus MKZH. Global Shortage of Nurses Continues. J Keperawatan Padjadjaran. 2022;10(2):131-3. https://doi.org/10.24198/jkp.v10i2.2093.
  • 8.
    Bommier C. Setting up a forum where scientists from culturally diverse regions can argue and rebut each other on the topic of end-of-life situations. Ethics Med Public Health. 2023;28. https://doi.org/10.1016/j.jemep.2023.100884.

Crossmark
Crossmark
Checking
Share on
Cited by
Metrics

Purchasing Reprints

  • Copyright Clearance Center (CCC) handles bulk orders for article reprints for Brieflands. To place an order for reprints, please click here (   https://www.copyright.com/landing/reprintsinquiryform/ ). Clicking this link will bring you to a CCC request form where you can provide the details of your order. Once complete, please click the ‘Submit Request’ button and CCC’s Reprints Services team will generate a quote for your review.