Quality evaluation of educational leadership in Baqiyatallah Hospital using Baldrige Excellence Model (2010)

How to Cite:SH TofighiMS FallahM KhajehazadQuality evaluation of educational leadership in Baqiyatallah Hospital using Baldrige Excellence Model (2010).J Inflamm Dis.16(2):e155698.

Abstract

Background: One of the health system main challenges is promotion of quality education. Baldrige Excellence Model improves organizations with a mechanism of self-assessment. This model has improved the principles of TQM model for Educational-Health care organizations. The » Leadership « is the first criteria. Objective: Quality evaluation of educational leadership in Baqiyatallah Hospital was the purpose of this study. Methods: This was a cross-sectional study performed on Baqiyatallah Hospital. Data were collected by interviewing the leaders and observing the processes and documents base on Baldrige questionnaire (version 2009-2010) and analyzed according to the Baldrige table for scoring . Findings: Of total 120 points of the leadership criterion in Baldrige model, the educational leadership of Baqiyatallah Hospital obtained a score of 53.95 (44.96%). The points earned were associated with the sub-criterion of "senior leadership" (30 . 63 points) and the “Governance and Societal Responsibilities” criterion (23 . 33 points). Conclusion: Based on our findings, the hospital in question was demonstrated to have a good approach for excellence however, the level of organizational learning and integration needed to be upgraded. Thus, the implementation of Baldrige criteria to improve the standards is recommended.

Keywords

Quality

Baldrige Model

Educational Leadership

Hospital

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