A Survey on the Relationship between Managers Communication Skills and Health of Organization in Ahvaz Jundishapour University of Medical Sciences: 2011

authors:

avatar Leyla Riahi 1 , avatar Seyyed Jamalodin Tabibi 1 , avatar Fatemeh Rasoolykalamaki 1 , avatar Hosseinali Rangkooy 2

Department of Health Services Management, School of Management and Economics, Science and Reaserch branch, Islamic Azad University (IAU), Tehran, IR Iran
Department of Occupational Health Engineering, School of Health, Ahvaz Jundishapur University of Medical Sciences, Ahvaz, IR Iran
Warning: No corresponding author defined!
Jundishapur Journal of Health Sciences: Vol.4, issue 4; 1-8
published online: December 20, 2012
article type: Research Article

how to cite: Riahi L, Tabibi S J, Rasoolykalamaki F, Rangkooy H. A Survey on the Relationship between Managers Communication Skills and Health of Organization in Ahvaz Jundishapour University of Medical Sciences: 2011. Jundishapur J Health Sci. 2012;4(4): 1-8. 

Abstract

The existence of an organization depends on communications and this is an area that managers spend most of their time on. Therefore, recognition of communication skills accompanied with its implementation is among the essential parameters of successful management in any organization. In this study we decided to determine the relationship between managers' communication skills and health of organization in Mazandaran health center.
This was a cross-sectional study performed on 66 managers of Mazandaran province health center in 2011.In this study variables of communication skills, which included four components of verbal, aural, written and informative skills, were the independent variables. Also health of organization was a dependent variable that was considered as the main concern of the research. Data were gathered by completing the Hoys Health of organization questionnaire, standard communicational skills questionnaire, and the demographic characteristics questionnaire using Likerts scale for scoring the questions. Data was analyzed using Pearsons correlation coefficient.
Findings showed that there were significant positive correlation (P <0.001) between managers verbal skill and health of organization(r=0.506), managers aural skill and health of organization(r=0.517), managers written skill and health of organization(r=0.571), managers informative skill and health of organization(r=0.657) and between managers communication skills and health of organization(r=0.631).
According to the direct relationship between communication skills of managers and health of organization, it seems that improvement of communication skills of managers lead to improved health of organization. Thus, decisions that will positively affect each of these two variables lead to improved communication skills of managers and health of organization.

Full Text

Full text is available in PDF