In this study, the mean MA score was 6.27 out of 8 and 35.4% of the patients were non-adherent. Thus, MA was at a suboptimal level among patients referring to the first level of the health care system. Studies in other countries reported various MA scores ranging from 16% to 86% (
8-
12). Moreover, studies in Iran demonstrated that 37% - 87% of type 2 diabetic patients had good MA. In line with other studies, our results showed that MA was not satisfactory among diabetic patients. Non-adherence to medication can lead to negative consequences such as inadequate glycemic control, waste of medication, disease progression, increased morbidity and mortality, reduced functional abilities, and decreased quality of life (
8,
10,
18). In addition, non-adherence to medication can result in the increased demand for outpatient care, complex health care services, emergency departments’ visits, hospitalization, and the use of medical resources, which all impose a significant financial burden on patients and the health care system (
4,
19).
The results of the current study showed that education level was the most important predicting factor of adherence to medication. The odds of adherence in patients with university education and high school education were 5.86 and 2.43 times more than those of patients with primary or lower education levels, respectively. Consistent with this finding, a study in the USA and another study in Turkey showed that education level was associated with compliance to treatment so that diabetic patients with higher education levels had better compliance with medication (
20,
21). On the other hand, in contrast to our results, several studies have not found any association between patients’ education level and adherence to medication (
22-
24). One explanation for better adherence rate in patients with higher education level can be that the more educated patients usually have more knowledge about the importance and positive effects of medication to attain glycemic control and prevent diabetes complications (
25).
The results of the present study showed that age was a predictor of medication adherence. However, there was no significant difference between male and female patients in medication adherence. In accordance with our results, studies in Malaysia, Singapore, USA, and France showed that older patients had better MA status (
18,
26-
28). In contrast, some studies reported that the age of patients was not a determining factor for MA (
8,
29). Overall, we can conclude that older patients have higher MA in any chronic conditions including diabetes (
8). Better MA in older people could be attributed to their greater awareness of the disease and its complications, more positive attitudes toward treatment, higher frequency of diabetes complications, and comorbidity with other chronic diseases, as well as less concern about drug side effects (
8).
The findings of this study disclosed that MA was associated with disease-related factors including disease and treatment duration, the presence of insulin in antidiabetic regimen, suffering from diabetes complications, the presence of other comorbid chronic diseases, and the number of annual follow-up visits by specialists or subspecialists. Treatment duration and the presence of insulin in antidiabetic regimen were the predictors of MA in the binary logistic regression model. Patients with longer treatment duration usually have longer diagnosis duration; hence, such patients are more aware of the disease and positive effects of treatment; they are also more likely to have diabetes complications; so, they have better attitudes toward the need for treatment, leading to better MA (
30,
31).
Our findings showed that having insulin in antidiabetic regimen was associated with higher MA. In general, due to pain and fear of injection, as well as difficulties of injection preparation, poor MA is expected in insulin-injecting patients (
32). Insulin is commonly used in patients with the more severe and prolonged disease and those who do not have satisfactory blood glucose control by oral antidiabetic agents; thus, in these advanced stages of the disease, the recommendation and prescribed drugs by health care providers will comply better (
32). Several studies did not report such associations; however, consistent with our results, a study reported better MA in insulin-receiving diabetic patients (
8,
9,
28,
33). In contrast to these results, a study in India showed that patients taking oral antidiabetic drugs had more MA (
34). The contradictory results of various studies could be attributed to the differences in the study populations, study settings, and patterns of insulin prescription.
We noted that the mean number of visits by a specialist or subspecialist was significantly higher in the adherent group, while the mean number of visits in primary health care centers did not make such differences. In a study in the USA, there was no difference in MA between patients who referred to primary health care centers and those referring to endocrinologists (
20). Another study demonstrated that being less engaged with a physician or other health care professionals was associated with poor MA. Furthermore, MA is better when patients report a sense of trust in their physician (
35). Physicians can help diabetic patients improve their self-care behaviors by scheduling frequent follow-up visits and discussing self-care challenges with their patients (
36). It is expected that primary health care providers play a significant role in the management of diabetes and its various aspects such as MA, but our results did not show this relationship.
This study faced two limitations. First, we enrolled patients attending primary health care centers. These patients may have different patterns of behaviors, including treatment adherence, compared to those who did not refer to primary health care centers. Moreover, measuring human behaviors via self-report methods usually results in underestimation than the actual status.
5.1. Conclusions
This study showed that medication adherence was at a suboptimal level among diabetic patients referring to primary health care centers. We found that more than half of the patients had at least one diabetes complication and 51% had other comorbid chronic diseases; thus, diabetes management was not satisfactory in urban primary health care centers. Moreover, the study showed that age, having insulin in antidiabetic regimen, treatment duration, higher education level, and the number of follow-up visits by a specialist/subspecialist were the predictors of MA. Primary health care centers are the first level of the health delivery system and the majority of diabetic patients receive health care in these centers. Therefore, improving patients’ knowledge of the disease and their self-care behaviors by a trained health care provider is necessary for better diabetes self-management and enhancement of MA.