The purpose of this study was to assess the utilization and demand for dental services and identify inequalities in the utilization of these services in Khorramabad city, Iran. Identifying such inequalities for evidence-based planning and policymaking is necessary to provide useful information about the characteristics of people who are less likely to use dental care and finally, to improve the use of such services among deprived socioeconomic classes.
The income elasticity of dental services was estimated to be 0.31, which indicates that dental services are considered a necessity good in the basket of consumer goods; in other words, if the household income is reduced, the decline in demand for such services is relatively less than the reduction in income. This finding seems logical considering that 63% of demanded dental services were tooth extraction and filling and the community under study used a few luxurious dental services such as orthodontics. Also, low-income elasticity in society where there is no complete government and private insurance coverage for dental services may be due to the fact that the difference in the income level in the population under study is low and as a result, the difference in demand for dental care and the use of dental services among income groups is low. In a study by Grytten et al., income elasticity for dental services was estimated to be 0.17 (
21), which showed that in our survey population, the effect of income on demand for dental services was greater. The findings of the study indicated that the main reason for the lack of seeking dental care was the high cost of these services. In other studies, regardless of the type of payment system and insurance system, costs were mentioned as important barriers to access to dental services (
26). This situation represents a serious problem because if people stop seeking dental care services because of the lack of health insurance or financial ability, there will be long-term consequences for their oral health, which will eventually lead to imposing high health expenditures on the health system in the future (
27).
The results of the regression model indicated a positive relationship between the household income and demand for dental services because high-income individuals have a higher ability to pay for health expenditures and as a result, they may be more likely to use the services. The study by Grytten et al. showed a significant positive correlation between the income of Norwegian households and the rate of utilization of dental services (
21). A study in Australia showed that a 10% increase in income would result in an 8% increase in the use of dental services (
28).
Piovesan et al. (
29) evaluated the utilization of dental care services in 12-year-old children in Santa Maria, Brazil. They found that children with lower socioeconomic status were less likely to utilize dental services. In addition, in children with a better status, the utilization of public sector services was lower (
29). Similarly, the results of a study performed in Indonesia indicated that despite that the lowest socioeconomic group was in the greatest need for dental services, the utilization of these services was higher among higher socioeconomic groups (
30). The results of a study in Iran also revealed a positive relationship between household income and the utilization of dental services (
7). Also, the results of a study carried out in Shiraz, Iran, indicated that the use of dental services in low-income groups was lower than that of high-income groups and the rich had higher out-of-pocket payments for dental services (
9). The results of these two studies are in line with the current study findings and show some kind of inequality between the poor and the rich in the utilization of these services. A finding of our study was the increase in the utilization of dental services with increasing age of the head of the household, which is in concord with the findings of a study conducted by Benjakul and Chuenarrom in southern Thailand that showed age was one of the most important factors affecting the utilization of dental care (
31). Another study in Australia showed that the utilization of dental services increased with increasing age (
32). Age is a capital good and people’s health savings may decrease at a certain rate as age increases; consequently, to preserve health, the utilization of health care increases (
33). In addition, age contains need elements and because of its correlation with wealth, it has enabling factors (
34). A study by Rezaei et al. in Sanandaj also showed that age is one of the factors affecting the utilization of dental services (
7).
In addition, we found that the employment status of the head of the household was one of the most important determinants of dental care utilization. The results of some studies also indicated that employed people seek health services more than non-employed individuals. Gholami et al. also concluded that occupation is one of the most important determinants of health (
35). Employment seems to increase the chance of individuals to have insurance coverage, thereby increasing the utilization of health services. They also ascribed a positive relationship between the level of education of the head of the household and the rate of utilization of dental services. These results are similar to the findings of a study conducted in Belgium (
36). Jang et al. showed that the probability of having an unmet dental need was higher in those having lower than secondary education (
37). The positive impact of education on the utilization of dental services can be attributed to the knowledge of oral health and attitude towards the utilization of dental services since educated people have more knowledge about dental health than less educated ones (
38). In addition, educated people usually belong to higher socioeconomic groups and therefore, are more likely to pay for dental care. However, a study in Japan showed that the level of education was not significantly associated with the utilization of dental care and this relationship was significant in preventive dental services only in the female group (
39). Thus, further studies are proposed to determine the relationship between the level of education and the utilization rate of dental services.
Being a female head of household led to a reduction in the likelihood of using dental services, which could be as high as two-fold. First, households with a female head have lower income levels and consequently, are less likely to pay for health services, especially expensive dental services. As shown in a study performed in Indonesia and a study by Kim et al. in South Korea, due to economic difficulties, the chance of having unmet dental care needs is higher in women (
40,
41). Second, women are more interested in their health than men and they use preventive services more than dental care services (
39).
In alignment with our results, Rad et al. showed a positive relationship between insurance coverage and the utilization of dental services, but this relationship was not statistically significant, which was different from the results of previous studies. Perhaps this discrepancy is because most insurance schemes in Iran do not cover dental services. Insurance services should reduce the cost of services for people so that people can pay more for dental care. Studies have shown that dental services are price elastic services and a slight reduction in costs will lead to a significant increase in the utilization of these services (
42).
Pizarro et al. investigated the effect of insurance coverage on the use of dental services and found that the use of these services expands as insurance coverage increases (
43). The results showed that the probability of using dental services among households with supplementary insurance coverage was higher. An important reason for the increase in the likelihood of seeking and using dental services among these households is that this kind of insurance reduces household expenses and increases access to these services. This finding is in line with the results of previous studies, which showed that the probability of receiving dental services was higher among people with higher income levels and those with dental care insurance coverage (
44,
45). One study showed that dental insurance services enhanced the likelihood of dental visits by 13% (
46).
In this study, the concentration index was 0.277, which indicates large inequality in the use of dental services in favor of the rich in the region. The finding suggests that policymakers of the Iranian health system reduce out-of-pocket payments for these services as far as possible if the government intends to improve access to dental services, especially for the poor, to achieve the goal of horizontal equity. Somkotra et al. studied the use of dental services in children after having access to public coverage in Thailand. In that study, the concentration index was estimated to be 0.069, which shows a more equitable distribution of dental services in Thailand than in Iran (
47).
Listl examined inequality in the use of dental services in 14 European countries. The results showed that the highest concentration index (0.3092) was in Poland and the lowest concentration index (0.0254) was in Germany (
48).
In the current study, not only were the main determinants of the demand and utilization of dental services identified using the logistic regression method, but also income elasticity of the demand for dental services was estimated among Iranian households using the linear regression method. Furthermore, the index and the concentration curve were estimated to determine the amount of inequality in the utilization of dental services and the income groups that benefited from it. Study limitations should be considered when interpreting the results. First, the study was carried out in an urban area of Iran and the results cannot be generalized to other parts of Iran to estimate inequality in the whole country. Second, the findings of this study are based on cross-sectional data and therefore, there is no causal relationship between explanatory variables and the use of dental services; thus, the findings of the study should be interpreted with caution.
The results of this study provide insight into the various factors associated with the use of dental services and can, therefore, be used to develop targeted and strategic plans to improve access to these services. The results also showed inequality in the use of dental services between the poor and the rich such that individuals with a higher income level used dental services more, while the poor could not afford to use these services. Therefore, policymakers and health system planners must come up with solutions to reduce this inequality. For example, health insurance should increase the coverage of dental care in such a way that the access of the poor is increased and inequality between the poor and the rich is reduced.