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1. Evaluation of the quality of safe dental services based on the perception of patients with the IPA approach: a powerful diagnostic tool for managers

- Leila Keikavoosi-Arani

- Javad Moghadasi

2. Understanding International Students’ Perspective of Health Service Quality: A Cross-Sectional Study in a Hungarian University

- Putu Ayu Indrayathi

- Luh Putu Ulandari

- Putu Pradnyani

- Inge Dhamanti

- Marilynne Kirshbaum

- Csongor Szepesi

- Nora Horvath

- Laszlo Kolozsvari

3. Healthcare service delivery perception among NHIS-HMO enrollees in Lagos hospitals

- Abigail Affiong Mkperedem

- Peter Ogunlade

- Chisaa Igbolekwu

- Ogadimma Arisukwu

- Abiodun Olawale Afolabi

- Ruth Adefunke Adedayo

4. Service Quality in Iranian Hospitals From Patients' Perspectives Based on the SERVQUAL Model: A Systematic Review and Meta‐Analysis

- Tara Alizadeh

- Marzieh Jahani Sayad Noveiry

- Samad Karkhah

- Ehsan Kazemnezhad Leyli

- Kobra Salami Kohan

- Pooyan Ghorbani Vajargah

5. Ranking Hospital Hoteling Services from Patients’ Perspective Using Importance-Performance Analysis

- Amir Karimkhany

- Ehsan Zarei

- Samira Arabi

- Elahe Navvabi

- Somayeh Anisi

6. Importance-performance analysis in the tertiary healthcare centres: evidence from India

- Karthik Padamata

- Rama Devi Vangapandu

7.

8. Development and validation of primary health care quality assessment tool

- Pouria Farrokhi

- Ehsan Zarei

- Rafat Bagherzadeh

- Behrooz Irannejad

- Asgar Aghaei Hashjin

9. Assessing the quality of hospital outpatient services in Iran: a systematic review and meta-analysis

- Pouria Farrokhi

- Rafat Bagherzadeh

- Morteza Arab-Zozani

- Ehsan Zarei

10. Hospital nurse managers' perspectives of the Magnet Recognition Program using an importance‐performance analysis: A quantitative cross‐sectional study

- Eunha Ryoo

- Seok Hee Jeong

- Na Yeon Shin

- Soyoung Yu

11. Quality Assessment Methods of Hospital Services from the Viewpoint of Patients Based on Standard Assessment Models in Iran: A Narrative Review

- Mehdi Rahimi

- Fateme Solymani