Most participants (94%) liked to know about their illness. The two most preferred education methods were educational movies by CD or DVD (44%) and lectures or face classes (36%). Educational movies by CD or DVD are the favorite method for participants, because they can watch several times and it helps them to learn and remember better. Also, several features of face classes, such as communication, and question and answer interaction, lead to more proneness to this learning method. For example, individuals with SCI need long sessions of physiotherapy and occupational therapy; therefore, this method can be used during these procedures. This is inconsistent with Matter et al. (
14) study, which reported that most frequently preferred methods of PE were internet (53.8%), followed by in person with a health care provider (55.2%), and newspaper by postal mail (41.5%) (
14). Using a learning strategy depends on access to the necessary means. Internet access is an important factor in choosing internet as a source of education. In Matter et al (
14) study, 80.2% of participants with SCI reported having internet access. We did not ask about internet access, even though the access of internet in Iran is low, while CD or DVD player can be found in every house.
Many published randomized trials have shown that video media promote understanding and maintain health information. For example, in Calderon et al. study, mean knowledge scores were higher in the educational video, compared to educational session with an HIV counselor (
15). Also, Armstrong et al. showed that online video-based PE resulted in greater improvement in clinical outcome, compared with pamphlet-based education, resulting that the online video was significantly more appealing than the pamphlet (
16). Therefore, video or digital media would provide more useful information for individuals with SCI.
In Iran, similar to other countries, individuals with early onset SCI are depressed and may be unready to learn new information (
4). Therefore, they could not learn the required information during stay in hospitals or inpatient rehabilitation. They should learn about self-care after discharge. On the other hand, individuals with SCI have transportation problems, such as paramedic transportation (
4). Therefore, learning by CD or DVD, at their house, can be a good method of education, and save time and money. They and their families learn without going to inpatient or outpatient clinics.
However, Agre et al. reported that CD-ROM programs can be more comprehensive than video media or booklets and cover a wider area of educational needs. Patients of different levels of education can be taught by self-directed learning (
17).
Computer-based PE is an effective teaching method that improves patient knowledge and satisfaction and reduces anxiety and, therefore, can be an effective additive for face-to-face education (
18). Patients have consultation and communication with the educator to ask medical questions and discuss about the benefits and harmful effects of their treatment options. It can save time and money, by bringing information to the patient, at their preferred place and time, resulting in a more efficient patient care, without dissatisfying the patients (
19).
The internet is an important way to access information for individuals with SCI, especially when they are far away from health care providers, have transportation problems or have limited access to other sources of information. Using internet has led to better health related QOL (
20,
21).
A study, in patients with carpal tunnel syndrome, showed that patients, who were educated using a computer, had higher knowledge levels than patients who were educated by a doctor, and, after both methods of education, satisfaction was equal (
19).
Lectures or face classes are good methods with teacher-learner interaction. However, these presentations are restricted to persons who live nearby and can participate. The individuals with SCI, who have severe disability or have transportation problems, may be unable to attend these classes (
10).
Educational TV programs may be as effective as CD or DVD, although specific issues, such as SCI, may rarely be addressed.
Twenty four percent of our participants selected brochures, as a preferred method of education that is similar to Matter et al. study (22.4%) (
14). However, written materials should be prepared in an appropriate manner, reading level and comprehensibility for people with SCI (
22). Combination of text and spoken word are more effective than using only text (
10).
Our study showed only 2% of participants chose educational books, as a preferred information source that is similar to Matter et al. study, in which books or public libraries were selected by less than 10% of participants, as current and preferred methods of receiving SCI information (
14).
The frequency of preferred method of CD in participants, with high and low education level (> 12 years and ≤ 12 years) was similar. However, the preferred method of internet or computer-aided, in participants who had education level of > 12 years, was about three times greater than in those with education level of ≤ 12 year. This may be due to more access to internet and more computer and internet literacy, in participants who had education level of > 12 years.
There was no association between duration of SCI and desire to PE. Therefore, they needed information at any time after injury. However, the mean duration of SCI, in individuals that desired their families to be trained, was less than in others. This may be due to gaining more experience by their families, after a longer period of SCI. The tetraplegic individuals desired more to learn physical skills in SCI, and also that their families to be trained in their care, compared to paraplegic individuals. Perhaps, this is because of more disabilities and need to further enhance their capabilities.
Most of our participants selected more than one method of learning method, revealing the importance of using more than one learning style, at different time and situation, after injury.
This study conflates the teaching strategies with the method of delivery. In our participants, educational videos on CD-ROM or DVD and face to face classes were the two preferred methods. Internet was not highly preferred, probably because participants had limited access. It seems education level and access to the technologies are two important factors, affecting the preferred methods. Health care providers should take into account the differences between individuals with SCI regarding use of effective teaching strategies. Also, they should apply appropriate teaching method and more than one teaching strategy, at different time and situation.