Evaluation of the knowledge, attitude, and practice of dentists and dental students regarding the dental management of patients with coagulation disorders provides the foundation for planning motivational and educational programs. Dentists and dental students are essential members of healthcare services, and ongoing programs ensure their qualified service to individuals and overall social well-being (
13-
15). The mean knowledge score was 16.84 ± 3.57 out of 30, indicating a relatively low index. Other studies in this area have also shown medium or low indices (
16-
20). However, the score was significantly higher in students than in dentists (P = 0.021), similar to the study by Moshaverinia et al. (
16). It seems that students are more up-to-date than dentists, study newer references, and are more familiar with the dental management of medically compromised patients due to the courses they take.
This study showed no significant difference between the scores of general dentists with more and less than five years of work experience (P > 0.05). The results of other studies in this regard are controversial. While the results of Shabestari et al. and Robati and Farokhi align with the findings of the present study (
17,
18), four other studies depicted a decline in knowledge over time (
12,
16,
19,
20). It seems that in-service training programs should be planned for all dentists, regardless of how much time has passed since their graduation. Focusing on the hand skills of dentistry might have overlooked the role of medical management skills in general dentists. In line with this perspective, the present results showed that although the majority of dentists (70.7%) had been away from university for less than 5 years, their practice has declined significantly compared to dental students (P < 0.05).
The majority of general dentists and students in the present study preferred to refer patients with coagulation disorders to a physician for medical consultation before performing bleeding dental procedures. This finding aligns with other research results as well (
12,
16-
19). While seeking a medical consult is vital in complicated cases requiring dental services, why do such a high percentage of dentists or students refrain from ordering related coagulation tests themselves? It seems more prudent to check the coagulation profile first and consult in extreme cases for adjustment, doesn't it? Despite educational programs for students and in-service education for dentists, it appears that a lack of self-esteem or experience prompts them to seek — sometimes unnecessarily — medical consultations. Practical clinical observation with hands-on training, more clinical experience, and greater attention to the medical aspects of dental patient management may improve their skills in this regard.
Despite the difference in knowledge and practice, the attitude scores of students and dentists were not significantly different (P > 0.05). This indicates that dentists are as eager as students to learn about the dental management of coagulation disorders, but they may become so accustomed to the practical aspects of dentistry that they forget, ignore, or lose the ability to address the medical aspects of patient management. In the present study, a correctly answered questionnaire was sent to everyone after participation, which had a great motivational effect on them, emphasizing the role of in-service training.
The main limitation of the present study was the emergence of the COVID-19 global pandemic, which restricted accessibility to dentists and students. Consequently, the researcher had to send the questionnaires online, which significantly reduced the response rate. It is suggested that future studies assess the knowledge, attitude, and practice of dentists regarding the dental management of other important systemic conditions to enhance their ability in this area and improve dental health treatments provided to medically compromised patients.
5.1. Conclusions
The level of knowledge, attitude, and practice among senior dental students was not acceptable; it was even lower among general dentists. A better education plan in dentistry courses, as well as in-service training programs on the dental management of coagulation disorders, seems beneficial to improve the dental services provided for patients with this disorder and enhance their oral health-related quality of life.