Educators, students, educational environment, and planning are critical elements in the educational system. Teachers are the most influential elements in determining the quantity and quality of the outputs of every educational system. Using evaluative methods is the most common solution in the training system to assess the performance of teachers (
10,
15). Considering that the criteria for teacher evaluation vary, we investigated the characteristics of a capable teacher in three categories of the factors related to theoretical teaching, clinical teaching, and evaluation in the viewpoint of students and teachers.
In the first category of the questions in the present study, the importance of teachers’ characteristics in theoretical teaching was evaluated, and the obtained results indicated that the participants selected from the pharmacy school (professors and students) placed greater emphasis on theoretical teaching compared to the other schools. Given the nature of pharmaceutical fields at the doctoral degree, the students are less able to provide theoretical teaching, and their attention is mostly focused on learning theoretical subjects.
Recent studies have shown that the most prominent feature of professors is their ability in theoretical teaching (
2,
16). For instance, Akbari et al. (
14) evaluated the characteristics of an efficient teacher in School of Dentistry of Mashhad University of Medical Sciences (Iran), reporting that theoretical teaching was emphasized after clinical teaching by the students (14). This is consistent with the viewpoint of the students of the dentistry school in the present study. In a qualitative study conducted in the western part of Japan by Kikukawa et al. (
3), the foremost characteristic of efficient clinical teachers was reported to be their ability in theoretical teaching, followed by their capability in clinical teaching.
In the other section of the questionnaire, the importance of teachers’ characteristics in clinical teaching was evaluated, and the obtained results showed that in the schools of pharmacy and medicine, the professors placed less emphasis on clinical teaching characteristics than the students. On the other hand, the viewpoint of the students in the dentistry school regarding clinical teaching characteristics was similar to the professors, indicating the higher importance compared to the schools of pharmacy and medicine.
In a similar study, Akbari et al. (
14) reported that in the viewpoint of students and teachers, clinical teaching in the field of dentistry had a high level of importance, which is consistent with our findings. Most of the students evaluated in similar studies have been reported to be dissatisfied with the fact that practical teaching is less important than theoretical teaching in the educational system, stating that professors pay less attention to this area of education (
17). For instance, the findings of Aliasgharpour et al. (
18) indicated a significant difference between the mean scores of professors and students regarding the influential factors in practical teaching, which is consistent with our findings in the schools of medicine and pharmacy. Furthermore, Zamanzad et al. (
19) claimed that the main concern of students was that professors did not address the issues related to clinical needs acceptably.
According to Gylnn et al. (
20), the recruitment of professors with high educational competence and clinical skills in educational planning could be an effective solution, increasing students ‘ satisfaction with the provided training. In addition, Sanatkhani et al. (
21) reported that students did not have a positive view regarding the current status of the educational system and are concerned about inattention to clinical issues.
In the present study, we also evaluated the importance of teachers’ characteristics in evaluation, and the obtained results indicated that teachers’ evaluation characteristics were similar in the viewpoint of the students of the three schools, and students placed less emphasis on evaluation than on the characteristics of teachers in theoretical and clinical teaching.
In a study conducted in Ahvaz University of Medical Sciences (Iran), teachers’ characteristics in theoretical teaching were the most important factor in the viewpoint of students, followed by evaluation characteristics. The mentioned study showed no significant differences between the mean scores of students’ and teachers’ viewpoints regarding the influential factors in teachers’ personal traits, teacher’s educational activities, educational conditions, and student-related factors (
13).
Several studies (
22-
24) have demonstrated that the majority of students are discontented with the evaluation of professors (especially in clinical teaching) and identify this issue as the major influential factor in the inefficiency of their clinical performance. Therefore, it is essential to review the evaluation of students in the clinical process and incorporate their practical skills into clinical courses to improve clinical training (
24,
25). In this regard, Aliasgharpour et al. (
18) have stated that in the viewpoint of teachers and students, numerous factors affect teacher evaluation, and with the exception of the factors related to practical courses, all the other factors are shared by both groups. Therefore, evaluation by students serves as a valuable criterion for the assessment of teachers’ performance.
5.1. Conclusions
Adequate knowledge of the characteristics of efficient teachers in the viewpoint of students and teachers could improve environmental and organizational statuses in order improve the quality of education. An efficient teacher plays a key role in the training of students, and the main purpose of identifying the qualities of an efficient teacher is to enhance the quality of training. According to the results of this study, the characteristics of capable teachers differed in the viewpoint of the students and teachers of different schools. Therefore, the views of students and teachers of each school should be categorized for the clear understanding of the views and expectations of students to improve the educational process.