The results of this study showed that, majority of the participants’ families were faced with unwanted limitations during waiting period caused by caring for their sick family member. These challenges can somehow create problems for the family members. The effect of the disease on the family can be compared with the expulsion of a hand grenade in the house where its fragments affect every family member. Study of Li et al. showed that, one of the main challenges of most participants was related to the engagement of families (
18). Findings of Shariat’s study also revealed that, majority of the participants were suffering in various degrees from the challenges of their illness for their families (
16). Concerning factors affecting family challenges, we can refer to social, cultural, and religious beliefs of the participants. In addition, in Iranian community, family ties and accountability to each other are highly relevant.
Living with hardship, was one of the classes that emerged from the experiences of participants in this study. The waiting period for the participants was an unpleasant experience and a world full of pain and hardships. Exacerbation of the disease, its complications, diet limitation, and difficult, costly, and long treatment processes affected their everyday life. Furthermore, majority of the patients belonged to low and middle income families and had to face many financial difficulties during their treatment process. The findings of Santos et al. study showed that, patients waiting for liver transplantation are affected by complications such as muscle weakness, and physical limitations, which increase the mortality rate significantly (
19). Furthermore, results of numerous studies on patients waiting for heart, lungs, kidneys, and liver transplants showed that, patients experience multiple physical complications, including energy reduction, physical limitation, and exacerbation of disease and its complications (
13,
20). In another study, more than half of the patients receiving organ had been experiencing financial difficulties (
18). One of the extracted themes in the study of Lenzen et al. was the concept of living in purgatory, which referred to hardships and dilemmas of patients during their waiting period for heart and lung transplantation (
21). Consequently, charities and insurance companies had an important role in supporting the patients financially.
The results of this study revealed that, one of the management requirements mentioned by majority of the participants during their waiting period was acquisition of information related to their disease and treatment methods as priority. Patients were seeking information from any sources to free themselves from their situation and disease. They were sharing information with their peers and were learning from their experiences. They were also using unreliable websites and social media to meet their educational needs. The results of qualitative studies on patients waiting for liver transplantation and management of their health and life showed that, acquisition of information to achieve new objectives during waiting period was one of the sources used by the patients (
15). Thus, nurses and physicians can provide effective education and training for patients and their families taking into account their educational needs.
Searching for a change in treatment approach was another sub-theme extracted in this study. The findings from the experiences of participants indicated that, they were eager to restore their physical and psychological health, and considered it as a need. In addition, patients had undertaken every measure for recovery and getting rid of signs and symptoms of the disease. Hepatitis patients were using herbal and alternative medicines to take care of themselves and regain their health as much as possible, as they were afraid of heavy liver transplantation surgery and its potential complications. The result of a study showed that, patients were effectively using different ways to take care of themselves and maintain their health during their waiting period (
22). The results of Shariat’s study confirm our findings (
16). This issue highlights the importance of healthcare providers’ role in increasing the knowledge of patients and their families about alternative medicines.
The results of this study showed that, religious and spiritual beliefs such as faith, trust in God, and divine destiny were among the methods that helped participants during their waiting period to cope with disease’s difficulties and remain hopeful in life and treatment. In fact, spirituality and relying on God have helped patients during their waiting time. The experiences of participants indicated that, they were referring to their disease as God’s will and they believed that God has ultimate power over their fate and he can heal them if he wants to. Similar studies also confirmed the effect of faith as a source of support (
16,
23). The people of Iran mostly turn to religion in difficult situations and crisis due to their social and cultural conditions, and this could explain the results of this study. This should also be considered by healthcare team when caring for these patients.
Unhappiness in life was another sub-theme extracted in this study. Results showed that, participants in the waiting period were developing disorders and psychological stress, negative emotions, and various emotional responses. Waiting time for organ transplantation is a very stressful period and it is associated with the fear of imminent death, sorrow, and hopelessness that could have a negative effect on the quality of life of the patients. Results of Stewart’s study revealed that, to spend waiting period, transplant patients needed the support of treatment team’s members, and reduction of fear and anxiety had the highest effect on their quality of life (
24). In another study, the participants in their statements referred to different levels of physical, psychological, social, and domestic problems that lead to desperation (
25). Therefore, these patients require the support of treatment team during their waiting time.
Challenge and the consequence of waiting reflected the inner feelings and challenges of participants during the waiting period that had made life difficult for them. Long time wait for organ transplantation and the sense of uncertainty were among experiences of the hepatitis patients that exposed them to different stresses. Majority of patients were seeing their future uncertain, were confused and lost, which ultimately caused non-compliance with treatment regimen in them. They felt that, they are obliged to undertake some actions that are against their will, and this was causing defense mechanisms such as non-compliance with treatment regimen. The results of a qualitative study showed that, uncertainty regarding death and life as well as long waiting period were the most important issues identified by the study (
26). In addition, another study revealed that longer waiting time is correlated with lower quality of life as well as with stronger negative emotional reactions such as increased level of anxiety (
14). According to the statements of the participants, perhaps the main reasons for difficult and longer waiting time were the high number of patients requiring organ transplantation and low number of organ donors, limited liver transplant centers, and exacerbation of the disease and its complications.
5.1. Conclusion
Results of this study showed that, hepatitis patients on liver transplantation waiting list are faced with economic difficulties, family problems, exacerbation of their disease and its complications, lack of adherence to treatment regimen, and physical and psychosocial problems. These challenges and painful experiences of this period reduce hepatitis patients’ quality of life. The results of this study can help healthcare staff to understand the needs and concerns of patients, and to provide effective care programs, education, information, and appropriate support to address the challenges, concerns, and anxieties of patients and their families. The supportive role of the government and NGOs is critical in solving the economic problems of patients. For continuous monitoring of the patients, healthcare providers can provide follow-up care programs through telephone call. In addition, electronic methods such as email and telegram social media app can be used by healthcare professionals to provide patients with necessary information.
Considering the fact that patients with specific Meld score were included in the study, it is recommended to examine patients with other Meld scores. It is also recommended to study the patients who need transplantation but do not attend any transplant center.