Although mobile phones have made it possible to connect with friends at any time, they have also brought negative aspects (
18). Decreased social relationships, social isolation, and increased feelings of loneliness among some excessive mobile phone users are among the most likely consequences of frequent use of mobile phones (
7). Loneliness is an unpleasant feeling that results from a person's decreased social relationships and the lack of close and desirable relationships with loved ones (
12). On the other hand, the mental health of young people is considered an important topic in psychology and sociology, and today, one of the hobbies of students is using mobile phones to communicate with each other.
The average mobile phone usage among students was 52.05 ± 15.70, representing an average level of mobile phone usage, and the average social loneliness was 34.31 ± 8.98, which are inversely related to each other. In fact, students who use mobile phones more feel more lonely. In Mansoorian's study, as well as in Ashok and Bhardwaj's study (
19), the mobile phone usage score was also at an average level and had an inverse relationship with the samples' feelings of loneliness, consistent with this study (
20). In the study by Jafari et al. in 2019, students who used mobile phones more felt less lonely, which was not consistent with the findings of this study (
21).
Additionally, it was found that those who had financial problems felt less lonely, possibly due to increased mental concerns and spending time earning money. People who had a higher score on mobile phone usage, with increasing age, interest in their field of study, and marital status, felt lonelier. Considering the questions of the SELSA-S loneliness questionnaire, especially in the emotional area, most questions are related to couples, so single people may not have given appropriate answers. It is suggested that the questionnaires be adapted to our culture and that this loneliness questionnaire be designed separately for married and single people.
According to the results of this study, there is an inverse correlation between mobile phone use and feelings of loneliness. In fact, the more people use their mobile phones, the lonelier they become. In a study by Yang in 2012, it was shown that daily life pressures, the level of resilience of individuals, and the type of social support perceived by individuals are also factors affecting the tendency towards Internet addiction (
22). In the study by Naderi and Sajadian (
23), the results also indicated that there is a negative and significant relationship between extraversion, conscientiousness, agreeableness, quality of social relationships, and psychological quality of users with Internet addiction. This means that people addicted to the Internet have a lower tendency to communicate and connect. Excessive dependence on the virtual world leads to a person's separation from the real world and lack of mobility in communication, which reduces happiness and social interactions, and engages the user's mind in dysfunctional fantasies that result in nothing but depression, anxiety, and social isolation.
According to studies by Yang et al. (
22), 5 to 10 percent of the world's online population was addicted to the Internet at the time of their study, with about 54 percent of addicts having a history of depression and 34 percent having a history of anxiety, worry, and stress. Studies by Dargahi and Razavi (
24) on 732 Internet users aged 15 - 39 years showed that 30% of Internet addicts exhibited varying degrees of social withdrawal and antisocial behaviors. Favaretto et al. concluded in their study that there is a significant relationship between hours of Internet use and mental health scores, indicating a clear relationship between excessive Internet use and mental disorders (
25). The study by Cheng and Man-Law also confirms that gender and economic status have a direct and significant relationship with Internet addiction (
26). Additionally, in a study by Alavi conducted on 233 students in Isfahan, it was found that the gender of students is related to Internet addiction (
27).
One of the strengths of this study is addressing an important issue such as Internet addiction at the university level, which is vital given the increase in Internet use, especially during the COVID-19 pandemic. However, the study's cross-sectional nature, small sample size, and focus on students from only one university are limitations. It is suggested that future studies be conducted with a larger sample size and include multiple universities to generalize the findings. The use of correlational and longitudinal designs, conducting the study over a longer period to identify psychological problems, and incorporating other methods such as clinical interviews in addition to questionnaires are recommended.
5.1. Conclusions
According to the results of this study, it is important to pay serious attention to the emerging phenomenon of Internet addiction, which is most prevalent among the younger generation. Mental health professionals and community officials should have the necessary knowledge about the psychological problems related to excessive Internet dependence. The findings of this study also highlight the importance of preventive measures in the form of educational and counseling programs for students regarding the correct and beneficial use of the Internet. Addressing issues and problems associated with the incorrect use of communication technologies such as the Internet can pave the way for proper education and greater attention from parents and families for the appropriate and effective use of the Internet.