The purpose of this study was to determine the relationship between hope and RIAC among patients with BC. We found that RIAC had a significant positive correlation with hope among patients with BC. In other words, patients who had received more information about their conditions by healthcare professionals had greater hope. other studies also reported greater hope among patients who had received information about their disease (
25,
26). Since BC patients suffer from adverse outcomes such as decreased libido, altered body image, conflict in the role of mother and wife, and decreased fertility and sexual attractiveness they need enough information to overcome these problems (
7,
27,
28).
In some sociocultural contexts such as the context of Iran, talking about cancer-related issues is a taboo and cancer is equated with hopelessness and death. Therefore, cancer-related information is usually provided to family members instead of patients. However, evidence shows that providing patients with adequate information using appropriate communication strategies not only raises their hope, but also encourages them to actively engage in their treatment, reduces their anxiety, enhances their understanding of goals, and improves their coping abilities and quality of life (
15,
29). Active engagement in the process of care in turn promotes patients’ perceived self-efficacy for managing their illnesses and life challenges and thereby, boosts their hope (
11). Contrary to our findings, a study in Turkey showed that patients who had a clearer understanding of the treatment goals had lower levels of hope (
13). Adverse effects of being informed about cancer and its aspects can be due to lack of communication and insufficient skills of health professionals in providing information. Therefore, it is necessary to use appropriate methods and provide information to patients in accordance with patients’ perceptions, preferences, culture, educational needs, and emotional conditions in order to prevent the provision of information that can reduce their hope (
30).
Our findings showed that the mean score of hope among patients with BC was greater than the median score of the Herth hope index. Diagnosis of cancer by associating difficult treatments, excruciating complications, and eventually death seemed to impair a person’s quality of life and lead to a loss of life expectancy. However, according to the findings of the present study, women with BC have not lost their life expectancy. Advances in medical science and the ability to diagnose BC in the early stages that lead to the long-term survival of such patients may play an important role in promoting their life expectancy (
31,
32).
Results showed that the mean score of hope had a significant relationship with educational level so that participants with university degrees had greater hope compared with illiterate participants. Two former studies also reported the same finding (
22,
33). This may be attributed to more access of highly educated people to information resources such as internet, books, magazines, and articles which can enhance a person’s hope. In this way, the results of studies showed that increasing education is a solution to learn ways to cope with frustration, stress, and anxiety. In other words, increasing awareness can increase life expectancy by changing people’s attitudes (
34,
35).
We also found that the mean score of RIAC was less than the possible median score of EORTC QLQ-INFO25. A similar finding has been reported in Spain (
16). Contrarily, in 2 studies among women in Belgium (
36) and Malaysia (
37), the mean score of RIAC was greater than the median score of EORTC QLQ-INFO25. This contradiction is attributable to the fact that while only 15.5% of our participants had a university degree, this rate in those 2 studies was 45.6% (
36) and 23.3% (
37), respectively.
Our findings also showed that RIAC among participants with a university degree was significantly greater than their illiterate counterparts. People with higher education may be more curious about their illness and want to know more about the details of the illness. Similarly, 2 former studies reported that educational level had a significant relationship with RIAC among patients with cancer in Lebanon (
38) and Malaysia (
37).
The highest dimensional mean score of RIAC was related to the “willingness to receive more information” dimension. In line with this finding a, former study by Oswald et al. (
39) reported that patients with cancer wished to receive more information about cancer. Contrarily to our findings, a study by Lew et al. (
37) showed that the highest RIAC dimensional mean score was related to the helpfulness of the information dimension. The great willingness of our participants for receiving more information about cancer is probably due to the poor quality of education provided to patients in the study setting. Factors such as the lack of managerial supervision, nurses’ limited interest and time in educating patient, and family members’ request for non-provision of cancer-related information to their cancer patients leads to the provision of limited education and information to cancer patients and hence, these patients are usually unaware of their conditions and wish to receive more information (
19,
40).
Our findings also showed that the lowest dimensional mean score of RIAC was related to the information on CD or tape/video dimension. Two studies in Spain and Malaysia also reported the same finding (
19,
37). This finding may be related to the lack of necessary budget and equipment as well as healthcare providers’ limited skill for patient education through digital media (
40).
Our findings also showed that more than half of the participants had low satisfaction with RIAC. Other studies in Iran also reported that patients with cancer were dissatisfied with patient education about the appropriate use and the side effects of medication (
41,
42). Patient dissatisfaction with RIAC may result in healthcare providers’ inattention to patients’ educational needs, provision of limited or trivial information to patients, and use of incomprehensible technical jargons in patient education.
We also found that around half of the participants were dissatisfied with the helpfulness of RIAC and only 5% of them were highly satisfied. Contrarily, studies in Spain and Lebanon reported that patients were satisfied with the helpfulness of RIAC (
19,
38). Factors such as healthcare providers’ limited communication skills, their limited knowledge about cancer and its treatment, lack of appropriate environment and adequate time for education, patients’ inattention and limited motivation for learning, and their poor mental and physical status can result in dissatisfaction with RIAC (
40,
43).
In this study, around half of the participants wished to receive more information about cancer prognosis. A negative view towards cancer has led health professionals to refrain from providing prognostic information to keep patients hopeful. However, the results of studies showed that providing information related to the prognosis in accordance with the patient’s preferences, can even reduce patients’ stress and anxiety and improve their mental health well-being (
44).
Findings also showed that more than half of patients who wished they had received less information, wanted less information about metastasis. Metastasis is one of the main causes of treatment failure, is perceived as the spread and aggravation of cancer, and hence, can negatively affect patients’ perceptions of their future (
15). Therefore, patients with cancer usually prefer not to receive information about metastasis.
5.1. Study Limitations
This study was conducted just in 2 hospitals and sampling was not performed randomly. These limitations may undermine the generalizability of the findings. Therefore, large-scale studies on random samples of patients are recommended to produce more reliable data. Also, individual, family, and cultural differences of patients in adapting to cancer were uncontrollable factors in the present study.
5.2. Conclusions
This study shows that RIAC has a significant positive correlation with hope among patients with BC which highlights the great importance of providing cancer patients with clear information about their conditions. Interventions at the society level are needed to change public attitude towards cancer and the importance of providing patients with cancer with adequate information about their conditions. Providing patients with adequate information can improve their quality of life and enhance their satisfaction with treatment.