Anxiety is one of the most common psychological disorders, the body’s natural response to stressful conditions, and a threat to human health. Further, healthcare workers are at the forefront of fighting diseases. Therefore, this study was aimed to investigate the relationship between COVID-19-induced anxiety and coping styles in doctors and nurses working in COVID-19 wards.
The results showed that the COVID-19-induced anxiety was at a moderate level in employees, and the application of problem-oriented coping styles was significantly inversely correlated with anxiety among the personnel. The highest score in coping styles was related to planful problem-solving, which indicates that personnel often use efficient and adaptive coping styles. This might be due to using the experiences of other staff, collecting information, and consulting with more work experienced staff. Therefore, the research hypothesis was confirmed. The use of efficient (problem-oriented) coping styles reduces anxiety in staff, but inefficient (emotion-oriented) coping styles not only do not control anxiety but also act as a factor affecting anxiety and have a positive correlation with the personnel’s anxiety.
Zhang et al. showed that the prevalence of anxiety in hospital staff was 42.8% (
16). The prevalence of anxiety is slightly higher in Chinese hospital staff than in those in Iran, which may be due to the breakout of the COVID-19 epidemic in China. Differences in organizational conditions, work environment, and medical communities can be other reasons for this difference. Consistent with the results of Asadi, Pappa, and Huang, the staff of COVID-19 wards underwent an average level of anxiety in the present study (
6,
11,
17).
Among the components of coping styles, social support (r = -0.74, P = 0.023), responsibility (r = -0.64, P = 0.041), deliberate problem solving (r = (0.089, P = 0.032) An inverse and significant relationship was observed between problem-oriented coping style and coronary anxiety. Also, a positive and significant relationship was reported between the components of avoidance (r = 0.63, P = 0.032) and escape and avoidance (r = 0.84, P = 0.012) of emotion-oriented coping style with coronary anxiety.
The results of the present study were in line with those of Krok and Zarzycka in 2020. They reported that coping styles significantly improved the mental and emotional conditions of employees. Employees who used the problem-oriented coping style during the COVID-19 pandemic had better psychological conditions (
18). The improved psychological status of patients might be due to the application of problem-solving mechanisms and correct decision-making.
In line with the study of Hirokawa et al. in 2002, the results showed that participants with emotion-oriented behavioral patterns had a higher blink rate, anxiety, and restlessness (
19). The results are in line with those of Kakabraei et al. They reported a significantly negative correlation between problem-oriented coping styles and academic stressors, and a significantly positive correlation between emotion-oriented coping styles and academic stressors (
20).
Emotion-oriented coping styles had a significantly positive correlation and problem-oriented coping styles had a significantly negative correlation with employees’ increased anxiety. Shaping, strengthening, and reconstructing coping styles in people based on their needs and mental conditions can improve the mental health of doctors and nurses. Further research is suggested to study the coping styles among the medical staff of different wards and medical assistants of different academic levels and specialties. Holding training and retraining courses on coping style skills can also be helpful.
In line with the results of Wang and Wang’s study in China, the results of the present study indicated that coping styles significantly reduced psychological anxiety (anxiety, depression, and low self-esteem) as doctors who adopted problem-oriented coping styles experienced lower levels of psychological distress (
21).
The results of the present study were in agreement with those of Domaradzka and Fajkowska’s study in 2018 on the effect of coping strategies on controlling anxiety and depression. The results showed that the use of effective coping styles was negatively associated with anxiety and depression (
22).
In 2017, Hashemi Razini et al. showed that avoidance and emotion-oriented coping strategies had a significantly negative correlation with death anxiety in the elderly, but the problem-oriented coping strategies had a significantly positive correlation with death anxiety, i.e. the elderly who used avoidance and emotion-oriented strategies coped more compatibly with the ambiguous nature of death (
23). The results of the present study were not in line with those of Hashemi Razini et al., which might be because any confrontation and problem-oriented thinking about death cause stress and anxiety in the elderly.
5.1. Limitations
In the present study, the data collection method was self-report, which may have affected the responses. The psychological conditions of the participants while completing the questionnaire may have affected the results as well. Another limitation is related to the nature of cross-sectional studies, and therefore, it is not possible to determine the cause and effect relationships between study variables.
5.2. Conclusions
According to the results of the present study, coronary anxiety in employees was estimated to be moderate. Emotion-oriented coping styles had a significantly positive correlation and problem-oriented coping styles had a significantly negative correlation with anxiety among doctors and nurses. Shaping, strengthening, and reconstructing coping styles in people, depending on their needs and mental conditions, can improve the mental health of doctors and nurses. Further research is suggested to study the coping styles in the medical staff of different departments and the application of coping styles in medical assistants in different educational levels and specialties. Holding training courses and retraining courses on coping style skills can also be helpful.