Mega mass gatherings represent one of the most complex stress tests for health systems, as they simultaneously generate a sudden surge in demand for healthcare services, place substantial pressure on prehospital care systems, disrupt referral pathways, increase congestion along access routes, and elevate the likelihood of secondary hazards related to environmental health, public safety, and disaster management (
1). Under such circumstances, the mere availability of physical resources and healthcare personnel is insufficient to guarantee effective health system performance. Rather, the critical determinant is the resilience of the health system, characterized by its capacity to maintain essential functions, absorb sudden operational pressures, recover from operational disruptions, and dynamically adapt to evolving environmental and population (
2). From this perspective, mega mass gatherings should be regarded not merely as service delivery events but as real-world tests of health governance, operational preparedness, and multisectoral response capacity within densely populated urban settings (
3).
The capital of Iran faces substantial structural complexities even under routine urban conditions, including saturated highway networks, imbalanced distribution of healthcare resources, and persistent environmental challenges (
4). During mega events, these vulnerabilities are intensified by population density. The event took place in an area characterized by dense administrative and transportation infrastructure, a complex traffic network, a highly mobile transient population, and the close operational interdependence of emergency medical services, healthcare providers, and law enforcement agencies. Consequently, Tehran faces conditions that constitute unique and critical challenges for public health management (
5).
In addition to these structural challenges, the influx of a massive number of pilgrims and participants from different cities and provinces across the country, each with distinct demographic characteristics, varying levels of personal hygiene, and diverse sociocultural backgrounds, exposes the Tehran to a highly complex epidemiological and logistical phenomenon. Projections and concerns of up to 20 million participants exponentially increase epidemiological risk factors, including the transmission of communicable diseases, large-scale foodborne illnesses, and imminent exhaustion of the medical supply chain (
6). Furthermore, such population density exceeds the absorptive capacity of both the capital's prehospital Emergency Medical Services (EMS) and the broader hospital-based healthcare infrastructure (
6).
On the other hand, uncontrolled collective behaviors— manifesting spontaneous, unplanned assemblies, the unauthorized establishment of service stations at key transit hubs, and non-compliance of crowds with inactive defensive crowd management protocols—can lead to obstruction of critical transportation arteries, delays in emergency medical response, and substantially elevate the risk of crowd-related catastrophes such as fatal crush incidents. These conditions substantially undermine the accuracy of risk assessments and diminish urban resilience (
7).
Accordingly, a substantial surge in healthcare demand under these conditions potentially overwhelming prehospital emergency medical services, field hospitals, referral networks, patient transport logistics, and the routine delivery of urban healthcare services (
8). Nevertheless, despite Iran's extensive institutional experience in managing large-scale religious, political, and national gatherings, systematic scientific evidence regarding the actual performance of the capital's health system during mega mass gatherings remains limited, specifically evidence grounded in direct field observations and analyses of operational documentation (
9).
The majority of the global literature on health in mass gatherings has primarily focused on clinical outcomes, healthcare utilization patterns, communicable diseases transmission, heat-related illnesses, and the management of internationally recognized events such as the Hajj, Arbaeen, and the Kumbh Mela. However, there remains a substantial gap in the systematic reporting of health system performance within a metropolitan capital, particularly from the perspective of the four key dimensions of health system resilience — robustness, absorptive capacity, recovery, and adaptability (
8). Within Iran, few studies have provided comprehensive and well-documented reports of healthcare services delivered during mass gatherings, integrating multiple sources of evidence to present a realistic picture of the functional capacity of the health system during a high-density event (
10). This evidence deficit impedes data-driven planning for future events, the development of response protocols for mega mass gatherings, and efforts to enhance urban resilience (
11).
Furthermore, health system resilience cannot be adequately understood solely by quantifying available resources. A health system may possess an acceptable number of hospital beds, ambulances, or healthcare personnel; however, systemic vulnerabilities such as deficiencies in intersectoral coordination, disruptions in triage protocols, inadequacies in medical evacuation logistics, spatial inequities in the distribution of healthcare services, or shortcomings in environmental health measures may substantially compromise its ability to deliver an effective and safe response (
12). Therefore, systematically documenting and reporting the actual performance of the various components of the health system during the event is essential for understanding the gap between nominal capacity and operational performance (
13). This issue is particularly critical during mega mass gatherings in the capital, where any disruption in healthcare service delivery may extend beyond the event itself and adversely affect the entire urban healthcare delivery network (
6). Accordingly, this descriptive case study was designed to systematically report the performance of the health system and its supporting infrastructures during the national funeral mega mass gathering in Iran.