Almost 4% of the Italian population has a history of oncological disease. For 40% of this population, the diagnosis of cancer is more recent than 5 years and it is assumed that a relevant part still has active disease or clinical results of the treatments received. The size of these people’s access to ER is therefore potentially significant. Data from the United States indicates that the incidence of patients with cancer among all the patients accessing the Emergency and Acceptance Departments (DEA) is about 3%. Furthermore, the hospitalization rate of patients with cancer is higher than the rest of the population. The most frequent reason for urgent hospitalization for patients with cancer is the presence of symptoms and, in most cases, the symptoms are related to the progression of the disease (
7). A second reason for accessing to ER is the toxicity of anticancer treatments; serious events that may not be solved in an outpatient basis (
4). Twenty-two months of emergency oncological experience have allowed us to highlight several critical issues and therefore to hypothesize what the mandatory changes would be forbetter and more effective management of the patients with cancer in the ER. The general underestimation by specialist doctors of the incidence and severity of symptoms is well documented in literature (
8). A more accurate detection of the symptoms could certainly lead to a better control and would therefore allow to intercept at least a part of the needs before they turn into a real emergency. The pain is still the most common reason for hospitalization. There is no doubt that more efficient ways of reporting to both the family doctor and the specialized referral center would lead to better timely symptom management. As regards the toxicities of oncological treatments, the containment of unscheduled access is probably obtainable through a better selection of patients at the entrance and adherence to the guidelines on the management of the main side effects (
9). But above all, it is the ability to intercept events early and prevent their worsening which probably has a major effect on hospitalization. Experiences related to regular toxicity monitoring through nursing care, phone calls, and more refined telemedicine tools have shown a reduction in serious toxicities and a reduction in unscheduled access to the hospital (
10). This involves a change in the internal organization of the oncological department, the implementation of internal alarm systems, and above all a greater integration with territorial medicine. The last observation concerns the high number of tumors diagnosed for the first time in the ER in our hospital. These data are in contrast with what happens in northern Italy where the rate of first cancer diagnosis in the ER is lower. This difference could be caused by a lack of prevention and treatment of oncological diseases by the territorial medicine of Southern Italy (
11-
13). Lung tumors, disseminated tumors of unknown origin, colon tumors, kidney tumors, and pancreatic tumors represent tumors that are more frequently diagnosed at first in our ER. The absence of valid screening and prevention programs could justify this higher frequency compared to other type of cancer, such as breast cancer and gynecological cancers, where preventive medicine plays an important role. In this cohort of patients, routine ER imaging may reveal the first cancer diagnosis in the absence of overt cancer symptoms. the patients suddenly discovered to have a tumor and they had the first approach to their oncological disease in an ER. Our experience allowed us to develop a better level of assistance for these patients; once, indeed, that these patients pass the clinical urgency phase, are de-hospitalized directly from the ER and directed to outpatient clinic or Day Hospital paths with specialized medical teams, the MTB. The support of a professional nurse and the CM represents the trait d’union between the medical team and domiciled patients. The presence of the MTB, specific for each kind of cancer, facilitates the diagnosis and treatment of the patient, who is directed to approved diagnosis and therapy procedures in a multidisciplinary context, according to a specific Diagnostic Therapeutic Assistance path (PDTA), avoiding unnecessary and inconsistent examinations, not in agreement with guidelines.
5.1. Conclusions
Based on our 22-months experience in oncological ER, we can conclude that a better integration between oncology, palliative care, territorial medicine, emergency medicine, and MTB could improve the quality and efficiency of services, reducing redundant, and inappropriate services. This experimental protocol has allowed us to promptly activate paths dedicated to individual neoplastic pathologies, drastically reducing the physiological waiting times, typical of a traditional hospitalization, allowing to speed up diagnosis times, and consequently reducing the days of hospitalization. The preliminary statistical data available allowed us to argue that the average hospitalization time for patients with lung cancer who followed the trial was 10 days, compared to 16 days for patients who did not undergo cancer screening in the ER. Another relevant result that demonstrates the improvement in the quality and efficiency of medical services by including first aid in the management of patients with cancer concerns de-hospitalization. In fact, thanks to the experimental protocol we applied, we were able to de-hospitalize 484 patients directly from the ER, that is to say more than 34% of the total. These patients without the “filter” of the oncological ER would all have been hospitalized with negative effects on the efficiency of the health system and on its costs.
A health policy based on these goals would guarantee a better quality of care and, at the same time, lead to a decrease in healthcare costs. The creation of a permanent and full-time first aid oncology unit could be the first, essential step to achieve these goals.