The findings of this study offer a view of the factors facilitating self-care for war-PTSD veterans, based on the actual experiences of participants. In the view of veterans with chronic PTSD and their caregivers, spirituality plays a major role in tolerance of problems and it has paved the way for spiritual self-care. In fact, spiritual beliefs are considered as the most important resource in coping with stress (
17). In support to our findings, Hasanovic and Pajevic found that moral and religious beliefs in combatants enabled them to better achieve control, and they lead to an effective mechanism to curb the abuse of alcohol and drugs (
18). In addition, there was a tendency toward spiritual care among veterans so that Bonner et al. reported that approximately half of the sample with PTSD and depression was open to seeking help from a spiritual counselor (
19).
Another concept found in this study was the knowledge of veterans’ formal education and individual studies, which enabled them to effectively take care of symptoms and problems related to their disease. Of course, knowledge and seeking health-related information play an important role in the management of chronic diseases so that adequate information about the disease is an essential component to enable people to change their behavior, improve their lifestyles, and promote health (
20). Sayer et al. also stated that the lack of knowledge and awareness is one of the barriers to care at the individual and social level, which is consistent with our results (
13). One of the main strategies for enhancing patients’ health literacy is to provide them with educational resources (
21) to facilitate their care process.
Another factor facilitating self-care in the current study was family support for veterans, which became apparent in the spouse’s participation in caring and the family’s supportive atmosphere. Although PTSD has negative effects on the performance and quality of life of patients and family members (
22), weak performance on the part of the family is accompanied by negative consequences of treatment (
23). The family’s involvement clinically helps in assessing and planning treatment, and it is often accompanied by an increase in mutual consent of patient and family (
24). In support of our findings, Fredman et al. indicated that the wife’s compliance and consistency with PTSD patients were significantly associated with improvements in their depression and symptoms in cognitive-behavioral therapy (
25).
In our study, the veterans expressed social support as a visitation from relatives and the assistance and empathy of combatants’ friends and colleagues, which were helpful in improving their conditions and care. Although some studies stated the effect of social support on the protection from the risk of developing PTSD after traumatic events, other studies also demonstrated the effects of social support as a risk factor for PTSD. Koenen et al. showed the dual effects of social support as a risk and protective factor regarding PTSD so that veterans with PTSD who had greater community involvement were more likely to recover from their illness. Conversely, veterans who received more negative community attitudes on return to their home were more likely to maintain PTSD (
26). Given the importance of the source role in social support, Laffaye et al. showed that the highest level of social support and the minimum perceived stress was from combatants’ friends (
27), and their findings are the same as those obtained in our study.
In this study, the organizational facilities such as the ease of access to the therapeutic resources and facilities were determined as the insurance coverage of treatment and care services, the availability of veteran’s health-monitoring physician, and the home visits by veterans. Having access to treatment and caring facilities facilitates the self-care process of the chronic PTSD veterans since many patients with PTSD are often discouraged from continuing their treatment due to the distance and the high cost of treatment, which make the disease more complex (
28). Another organizational facility was the material supply of caregivers. Given that the majority of veterans with mental disorders have livelihood and welfare problems, an increase in the benefits could be helpful in solving the economic problems of families and could eliminate one of the main concerns of veterans. Conducting family education courses was another organizational facility that had a large impact on the improvement of the veteran’s family relationships and engaging the family, especially his wife, in the caring. The importance of family involvement in the care of psychiatric disorders, particularly PTSD, has drawn increasing attention during the past two decades in America so that the family support and education program (SAFE) are included in the PTSD practical guidelines (
29). In addition, a safe hospitalization environment and highly qualified medical and caring staff, which are concerned with the therapeutic communication and provide the appropriate medical, caring, and educational needs of veterans with PTSD, were influential in facilitating self-care. It is important to note that combatants as a cultural group encounter special challenges with their health care provider due to the impact of culture on the healthcare performance. Thus, it is essential to determine effective responses to the unique healthcare needs of this group (
30). A limitation to this study was the psychological condition of the patients, which might affect the interview process and their accountability that, in this case, it was tried to control a friendly atmosphere and to restore their confidence.
5.1. Conclusion
Based on the finding, spirituality mediates the use of positive coping strategies. Thus, the integration of spiritual counselors into the care teams of veterans may be effective. The knowledge and the awareness of veterans led to effectively taking care of the symptoms and problems related to their disease. Therefore, educational planning on the principles of self-care can be effective steps to achieve independence in caring for veterans. In addition, according to the emerging importance of the family in facilitating self-care in the PTSD veteran, the therapeutic and care teams can focus more on family-centered interventions and resolve the problems in their family relationships. Social support through connectedness to social networks such as combatant’s friend, relatives, and colleagues was found as a facilitator of self-care. Veterans can improve their perceived social support through participation in the rational social network and receiving positive community attitudes. The educational, therapeutic, and welfare facilities of the institution were influential in facilitating the self-care of veterans. The veterans, as a cultural group, have the unique healthcare needs; thus, we should plan for the establishment of their unique facilities.