The results of this study indicated that implementing LMS for thesis support was almost twice more successful in achieving the quality criteria than other alternative methods from the perspective of both students and supervisors. The results of ANOVA indicated that the mean difference of the scores of all criteria showed a statistically significant increase after using LMS compared with alternative methods.
Consistent with our study, Byungura (2015) at Rwanda University emphasized the implementation of an E-learning management system for thesis support. They found that there are several students and a limited number of tutors, which diminished the quality of theses as the supervisors did not have enough time to interact with students. This study concluded that for the implementation of the system, the status of the students should be examined, and also the requirements are needed to be considered (
4).
Hansson et al. were the first to use the ICT system for thesis support and indicated that a good collaboration and high-quality thesis (
7,
10). Hansson et al. implemented LMS for a doctoral dissertation and reported an improvement in thesis quality. They reported many main requirements for the system implementation, such as project management, discussion forum, exercises, reflective journal, resource websites, private correspondence files, and course material databases (
3).
Hansson et al. conducted a study in order to facilitate thesis processes considering how to accommodate a huge number of students with the low number of supervisors and resources. They used the ICT system and developed the idea bank to initiate a good start. Data were collected by observations, interviews, focus group discussions, and log analysis during 1.5 years. They indicated an improvement in the quality of the thesis process, saving time, and adding value (
3,
6,
10).
A study by Larsson revealed that 30% of the students of the Department of Computer and Systems Sciences at Stockholm University, admitted for the Master's thesis, did not finish their thesis during 2001 - 2006 because of a large number of students (up to 300,000 students in 2002) that increased in next years, and a limited number of supervisors and resources. They conducted a partial pilot study regarding the implementation of the ICT system in 2011 and found positive results both regarding quantity and quality (
14).
The results of the study by Nouri et al. indicated that the implementation of the IT-system (SciPro) for 300 students and 70 supervisors was usable for the campus student and distance student. They also presented many features and functionalities of the SciPro System (
15).
Peiris et al. conducted a case study on ICT for thesis support. They indicated that ICT is highly supportive for thesis management (
16). Larsson et al. assessed factors affecting the thesis process from 2010 to 2014. They assessed the changes over time, dropout rates, and the time for completion after the registration of a student. Their provided many recommendations regarding the thesis process and making immediate changes for its management (
17).
In the present study, it was also indicated that after the implementation of the program, 51 out of 67 students completed their theses during the follow-up period. In line with this result, Nouri et al. studied the bachelor thesis dropout rate. They assessed 2436 theses of the Bachelor's students. Their results indicated that the supervisors’ experience and capability play the main role in determining the achievement of the thesis (
18).
A study by Washington demonstrated the experiences of the use of LMSs in comparison with traditional methods, such as face-to-face courses. He reported that it is possible to better understand the educational potential of the LMS to enhance traditional face-to-face courses (
19).
Dana et al. in the E-Learning Center of Tarbiat Modares University indicated dissatisfaction with the quality of the courses from the student’s point of view (
20). Abhari et al. in the Shiraz University assessed 200 postgraduate students' points of view on a thesis tele-supervision system and reported a low accessibility score (
21). The LMS is a crucial web-based platform that provides software (web) application used for planning, implementing, evaluating learning processes, producing content, and presenting and monitoring collaborators and educators (
8,
9).
A study by Zuriyati and Kadir on the Malaysian higher education system showed the effectiveness, efficiency, and student satisfaction at a high level after using LMS (
22). Another study by Hiltz discussed the importance of measuring collaborative learning using distance learning tools compared with traditional methods (
12). Also, cost savings due to fair access and resource sharing have improved the efficiency and use of advanced tools over time. In these advanced versions, special attention has been paid to the ways of enhancing the interactive, integrated, and flexible learning interactions. In 2005, Hammond, in his study, referred to the creation of good discussion forums and very good interaction between students and faculty and students together (
7). In another study, the authors emphasized not having the time and place limitations to access the forums and participating in discussions (
8). In this study, they indicated an opportunity for those who are not able to attend the classroom to pursue further education and considered this feature as efficient use of time in today's world (
8). Persico et al. highlighted the feature of computer-supported collaborative learning (CSCL) (
23), and Abel referred to the feature of documentation and the ability to retrieve information and the content of web-based interactions and feedback (
24).
One of the main reasons for this success was the availability of infrastructures in the school and the familiarization of students and faculty with the distance learning system. The existence of infrastructure and the use of its capacities made it a cost-effective way from different viewpoints. Due to a large number of students and adding students in each academic year, and limited recourse, this approach, with integrated monitoring and supervision system, has provided qualitative and quantitative performance management to students and faculty, and also can improve the quantity and quality of theses.
LMS, such as the Scientific Process System (SciPro) is not a specialized thesis process management system, but most of its features that are defined to perform in the mentioned system were equated and applied using the built-in features of the LMS. These include synchronous and asynchronous communication, private messages, forum, scoring various activities, checking, uploading, and storing student personal files, as well as the availability of files and resources (
22). It should be noted that the ability to add required features tailored to the specialized thesis monitoring systems is not out of the reach of an open-source system.
Given that these studies are not limited to virtual students, and given the ease of learning and the high capacity of this system, all faculty and students can use it even in general courses (
25,
26). Studies on the use of social networks for doing thesis by Aghaee (
2) and Hansson (
3-
6) also highlighted the use of social networks to facilitate the thesis process, and this leads to the solve problems.
One of the weaknesses of this study was the lack of assessing the simultaneous application of LMS and social networks in order to better thesis management. Social networks are widely used in education today. One of the strengths of our study was the comparison of social networks compared with LMS. Given the academic benefits of the LMS (
27,
28) and its use in higher education, it is superior to social networks for the following reasons:
- The e-learning system is an open-source system. Due to the modular structure of the system, it is possible to add, modify, or improve the features required as custom plugins in the system. The ability to define specific roles with varying permissions to different contexts enables the division of work at different levels (student, faculty, and administrator). Storing users' data on a secure server (Linux operating system) is done with high security.
- Activities, like forums, messages, online classes, chat, etc. through the courses, allow for structured interaction between students and the faculty. It should be noted that to access existing courses and activities only the browser is required and no special software needs to be installed. Course content can be accessed, both online and offline, via the Moodle mobile application.
- It is possible to monitor the individual and group activity of users in the system and to evaluate their performance in different activities in different ways and the results can be presented in different formats.
5.1. Conclusion
The findings showed that the implementation of this ICT-based program caused an improvement in the supervision process and made it possible for supervisors to provide the necessary knowledge to a large number of students in a faster and easier way than traditional methods using the capacities available in the system while saving time, facilities, and reduced the workload. Also, in order to improve the quality and social need responsiveness. It is s suggested to make wide-ranging facilities, such as access multidimensional information resources and developing idea bank in the system.